Claim Coverage
Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.
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Off To A Great Start
I had a policy several years ago and more recently purchased one on my Black Lab, Bella. I noticed a significant difference in customer service since my original policy. My first few claims have gone through seamlessly, without questioning and dispute. I even received a follow-up call to see how Bella was doing after surgery. Of course the person also asked if I'd write a review, but that's business. Processing and reimbursement were prompt. I hope this continues. At this point, I would highly recommend using them.
Insurer: ASPCA
By: Maryanne
Thank G*D for Nationwide Pet Insurance!
Nationwide has been very good about both the amount and speed of reimbursement to me. I am sincerely thankful I can afford to have their policies for my older dogs.
Insurer: Nationwide
By: Edmond
Plan for Your Pet's Health--Worth Every Penny; Great Insurance
My 10 year old Beagle, Boomer (and his sister, Daisy) are very special to my family and I, and we learned of Healthy Paws Pet Insurance several years ago after they were already adults, but were fortunate enough to get them on the $200 deductible/90% plan and keep it now. It's turned out to be great use of money as well as ensuring the well-being of Boomer and Daisy. Just like people, dogs have medical issues pop up as they age--and some of them have been very expensive--even thousands of dollars per year. Just in the past year, Boomer has had a major Knee surgury to repair a luxated patellar tendon (almost $3K), and has had several expensive diagnostic tests (over $1500) plus medications (two pills that cost $3 each, daily, $180/month) that he will be on indefinitely. Daisy's had chronic conditions emerge with her age as well, but she too has her conditions and associated medications all covered. Sure, the premiums go up as the pets age (and you get good advance notification, with an option to change covereage options), but not as quickly and as much as I'd expect, and it's still FAR better than having unexpected medical bills and having to pay ALL or them--or make very tough life-and-death decisions based soley on money. And it's great peace of mind knowing most or all of it will be covered--as we've always spent whatever it takes for our dogs as we would ourselves--we not bear to put them down or let them suffer because we couldn't afford it. While we're not (yet) seniors on a fixed retirement income, those who are who want to keep their furry life companions and continue to be able to take care of themselves should defintely have insurance like this. Folks can plan ahead, have premiums automatically deducted, and know there is a safety net for their pets when they and their pets need it. Knowing this kind of insurance is there and having the proof and experience of knowing it works is fantastic. And the castastrophic types of things covered is very impressive. No hassles or haggling either (I was surprised)--the claims are simple and fast. We simply pay the medical bills and get our vet to email the invoices with itemization to us....and then we pass them on to Healthy Paws in a claim (but there are no claim forms, not phone calls). Usually, within a week a direct deposit is headed to our bank account to reimburse us for the covered amount, along with a summary explanaton of benefits showing in detail was paid, what was not covered, and a quick contact to call if we have questions. So while no time is likely too late for insurance, get your pets signed up early as possible to minimize the "pre-existing conditions" clause impacts seen for any insurance policy. While our Boomer is not yet out of the woods on his health, there are no coverage ceilings, so we know we can continue looking into his medical issues and get him the best care possible to keep him as happy and healthy as possible and with us for (hopefully) for many more years. I can't say enough about Healthy Paws. I wish I could use this for my own health insurance!
Insurer: Healthy Paws
By: Fred
We are so happy that we chose Nationwide for our dog, they are the best!
Nationwide has provided the best possible coverage for our dog. We chose a wellness plan because we wanted no worries about anything she needed or might need in her lifetime. Nationwide responds quickly to claims and the speed at which they are processed is great. I have recommended Nationwide to many people, solicited or not😄
Insurer: Nationwide
By: Christina
A lifesaver
I have Scottish Terriers and they have a history of having health problems. My two are no exception. Having health insurance has been a lifesaver for us. I don’t know how we would of ever paid for this last hospitalization. The claim process is easy and the EOB and payments are fast. There have been a few hiccups in payments and coverage but they were resolved in a timely manner. I will never not have health insurance for my pups and I will always have Nationwide.
Insurer: Nationwide
By: Jackie
Easy claims, great customer service and caring individuals on the vet helpline!
Claims submission is simple with fast turnaround. When I called the vet helpline panicking about my sick pup at 6:30am on a Sunday morning they were caring and helpful to ease my concerns and give me advice on how to proceed.
Insurer: Nationwide
By: Nicole
Speed up claim processing time
Great insurance. It offer wellness coverage for doctors appointments and grooming however the only downside to this insurance company is the amount of time they take to process a claim. I understand it taking 2 weeks to process a claim regarding a procedure but a reimbursement on grooming shouldn’t take 2-3 weeks to process. Other than that, customer service is exceptional.
Insurer: Embrace
By: Quantasha
Worth it!
I’m very pleased with your service. You knew that I would have to have surgery on both her back legs (Lactating patella) At one year old? The only thing I’m disappointed in is that you do not cover anal gland expressions A very Necessary treatment for her
Insurer: Nationwide
By: Linda