Claim Coverage

Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.

64,807 total


July 12, 2019

Easy to work with very responsive

Have been great. Huge help in paying for emergency vet and diagnostic tests to finally determine Toby has epilepsy. Also pays for new prescription.

Insurer: Hartville

By: Terry

Useful
July 12, 2019

Nationwide is great on paying claims promptly and also checks to see how my dog is doing.

Nationwide checks to see how my dogs health is after I file a claim. They pay the claim promptly. I recommend Nationwide to alot of people. I love them

Insurer: Nationwide

By: Katherine

Useful
July 12, 2019

My dog was treated unfair. You keep moving the carrot.

I am not happy with your pet insurance. I was told that when I first enrolled in the insurance that my dog would be reconsidered to have his gastro condition covered under your insurance. After the six months without any reoccurrence, I requested to have my dog reconsidered to be covered of this condition in the future. I was told they would have a response in 30 days. After 30 days, they told me that they would take another 30 days to review my dog’s case. After the second 30 day period, I was told that my dog had to be without any occurrences of his gastro condition for 1 year and that I had to take him off the special GI food. I think this is so unfair. First of all, you kept moving the carrot to benefit your company so you would not have to pay anything. Secondly, my dog is doing so good without any reoccurrences to date, so I will not change his food. He has been through enough and I’m not going to send him through anything else orchestrated by you because its never going to be enough for you. I am willing to bet that there are many other pet owners that have gone through this same thing or something similar with your company. So Unfair! I feel like I was lead on.

Insurer: Nationwide

By: Denise

Useful
July 12, 2019

Impressed

This was our first claim. I was impressed with how quickly the response came. Although we didn't qualify this time, when there are future claims, I appreciate the timely manner in which I can expect a response from Pets Best.

Insurer: Pets Best

By: Keith

Useful
July 12, 2019

Quick and Responsive.

Easy to use claim's process, and informative response explaining coverage.

Insurer: Trupanion

By: Inda

Useful
July 12, 2019

Great service!

claims process is easy and quick!

Insurer: Trupanion

By: Stephanie

Useful
July 12, 2019

Easy and quick

Easy submission, quick reimbursement.

Insurer: Trupanion

By: Tracy

Useful
July 12, 2019

Trupanion - a real blessing for our pet.

Excellent experience. Very professional and prompt responses. We had a darling rescue Beagle mix and started Trupanion insurance as soon as he arrived. It has been a godsend because he developed multiple health issues over his 9 years with us.

Insurer: Trupanion

By: Jane

Useful
July 12, 2019

Very satisfied customer!

I was very impressed and thankful of how quickly my claim was processed and I was reimbursed. I submitted the claim on a Monday and by Friday the reimbursement was directly deposited into my account and even with one day of the week being a Holiday.

Insurer: Trupanion

By: Lori

Useful
July 12, 2019

Great service

My claim was processed within 1 week.

Insurer: Trupanion

By: Dave

Useful

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