Claim Coverage
Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.
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Such a simple straightforward system for filing the claim with fast communication and results.
The process was so simple, from the vet sending in the claim to the quick email response that kept us informed of where our claim was, to the quick online deposit for the claim. The follow up also was greatly appreciated. Of course I wish that more of our 2nd blood test had been covered...but overall I am very happy with the service. We have had this pet insurance since we got Loki and we have not needed to use it before now. We were grateful to have it in this stressful situation. Luckily, after the additional tests, we found that all is good!
Insurer: Nationwide
By: Robin
Excellent & easy
Nationwide has a good customer service and easy to submit claim. It's highly recommended.
Insurer: Nationwide
By: Rina
Best Coverage
Wow. Insurance for pets has changed in the last 10 years. Claims submitted via an app,, a check received within two weeks, and most vet expenses were covered (granted I pay into the better plan). I highly recommend Nationwide Insurance for the care of your furry babies.
Insurer: Nationwide
By: Julie
Terrible over 100 dollars
I’ve entrusted your company for the past 7 years . Have only used your service once prior to this claim . I’ve paid well over 4000 dollars over the course of time . Jax was injured ( broken bone in paw ) something you cover . Happened on a Saturday so options were limited . You covered the 90 percent after my deductible . You would not cover an additional 100 dollars which I had no say over at the emergency vet . I called your company to dispute and was told it was in the fine print of my contract . I get it it’s only 100 dollars and to your huge company it means nothing . There are sons of us who still believe in principles . I have no say overall emergency vet cost . They did everything necessary nothing extravagant to help my pup . I think it is awful that a lifelong customer be nickled and dimed . I will give you a chance to rectify this error . If not I can guarantee you it will cost you more than 100 dollars . Show some integrity and make this right . Appreciate your time . Look forward to hearing your resolution . If not my company and all those thinking of pet insurance will be notified of your lack of integrity . Is it worth 100 dollars to you ? Guess we shall see . Thanks for your time
Insurer: Trupanion
By: Jeff
Thank you
I was surprised as I had heard some pet health insurance was a scam, however Nationwide paid quickly and easily and helped May cover the cost of my sweet kitty's care. Unfortunately, she has terminal cancer and will not live.
Insurer: Nationwide
By: Barbara
Thankful for Nationwide's quick response
Very pleased with how quickly Nationwide processed my emergency visit claim. It was a very stressful and worrying time and it was so nice to find my claim completed quickly according to my benefit package.
Insurer: Nationwide
By: Sally
I found it very easy to file the claim and Nationwide within a week emailed me their response if the claim qualified.
I found it very easy to file the claim and Nationwide within a week emailed me their response if the claim qualified.
Insurer: Nationwide
By: Melissa
Duke now needs an MRI on his eye. Is it covered?
Doing great so far. Duke now needs an MRI on his left eye per the surgeon at Sierra vet hospital. Is it covered?
Insurer: Nationwide
By: Paula
Expensive - but worth it for the peace of mind
We have pet insurance on both our dogs - so we wouldn't have to make any hard choices based on cost. It reminds us to have twice yearly checkups with blood work, and to keep up on flea and heart worm control, as it is included in our premium - this helps keep them both healthy and avoids/catches issues that might otherwise shorten their lives. One of them has had some benign skin lesions which, because of the insurance, we have been able to stay on top of - and remove each one before they are worrisome. This has allowed us to have her checked and have the maintenance necessary to avoid a worsening condition that could be life threatening. Thank you, Nationwide, for allowing us the peace of mind that comes with insuring our pets are covered should anything serious come along - you have our back.
Insurer: Nationwide
By: Bobbi
Could not get this to connect!
Website address for obtaining claims forms varies year to year. Difficult to find the email address and claim submission process. I finally wound up taking phone pics of my documents and submitting the email claim that way.
Insurer: Nationwide
By: Holly