Claim Coverage
Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.
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Improved claim processing/turnaround time
This year my claims have been processed in a week. Great job.
Insurer: Nationwide
By: Michelle
Great and caring claim service
This is my 3rd year with the policy for Whiplash and my other boy Concussion. I have been so pleased with the coverages, fair premium, and claim service. I often recommend your pet insurance to my friends, family and coworkers. I am a 31 year Insurance Claims employee with another carrier so I understand the challeges and rewards of what you all do. My company has recently started piloting pet coverage but cannot compete with your premiums at this time. The piece of mind your product offers is so appreciated and your customer service is consistently top notch.
Insurer: Nationwide
By: KAREN
Claims are so easy now from my mobile phone
This is the first year we have added the wellness coverage, and it is very helpful with the costs to keep our dog Scout healthy. Recently we needed a sick visit again, and the coverage has paid off for us . I started using Vitus Vet App for claims through my phone, easy and faster claim service. Thanks
Insurer: Nationwide
By: Michael
Insurance
Having pet insurance gives me peace of mind. I don’t hesitate to take my cat to the vet when she is not feeling well because I know that Nationwide Pet Insurance will reimburse me very quickly for any insured amounts. Thank you so much for the excellent customer service and for giving me peace of mind.
Insurer: Nationwide
By: Linda
Nationwide is the Best Pet Insurance
I am so impressed with Nationwide Pet Insurance. My dog has had a number of issues (vet visits and expenses) within the last 6 months! I was so surprised and overwhelmed with joy when I received 90% reimbursement from Nationwide for my pet's vet bills! What a Relief! I recommend Nationwide to all my friends! Thank you for being a caring company!! Customer Service is great and filing a claim is easy whether faxing it in from home or having my vet's office do it! Love Nationwide Pet Insurance Company~!!!
Insurer: Nationwide
By: Kathleen
Nationwide is definitely by your side!
The coverage offered by Nationwide Pet Insurance is most definitely worth the monthly premium. I’m impressed with the ease with which claims are covered as well as the amount of reimbursement offered under the plan. I’m extremely pleased that I subscribed to this plan with Nationwide Pet Insurance.
Insurer: Nationwide
By: Robert
Very user friendly
I’ve never seen an easier process. Take a picture of the bill, send the claim and get q check a few days later.
Insurer: Nationwide
By: Paul
Healthy Paws Insurance brought a peace of mind when Kiwi needed care and surgery.
Our sweet little Kiwi ate something she shouldn't have....again! Because we had seen something similar in the past, we weren't surprised when our dog ended up in surgery to have a full glove removed from her intestine. Because we had dealt with a claim with Healthy Paws before, there wasn't the stress of how it would all work, would they really cover it... We could concentrate on our dog and her recovery, knowing Healthy Paws had us covered. The website and submittal process is extremely easy. And they have always completed the process in less than the "10" days they ask for. We have always received the checks before we had to make payment on the credit card bill. All of this is such a peace of mind when taking care of your dogs health and recovery can be extremely overwhelming.
Insurer: Healthy Paws
By: Karen
Fast process, just as advertised
The process was fast and easy, the payment came quickly. The app is great.
Insurer: Nationwide
By: Michael
Sucks
Poor. I'm told to provide information on the prepaid wellness plan thru my vet and then I get a denial cuzz I prepaid it prior to effect date of insurance. Claim ppl don't get how the real world works and sales staff have little integrity. Not my job to keep your ppl educated on how this works. Then you discount and don't reimbure me for what I paid for my dogs wellness meds and physical. You waste my time!! Not happy!!
Insurer: Nationwide
By: Sue