Claim Coverage

Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.

64,807 total


February 26, 2020

Fast and Easy via email w/scans of paperwork

Figuring out how to submit the claim was a bit of a challenge. I tried uploading via the website. No luck. I was stuck in spinning hell. I downloaded the app. No luck with that either. The app is not really for just claims. It may be good for other purposes but I won't know because it frustrated me quickly. It did not feel intuitive and needed to much information. The easiest way to submit the claim was to scan the 21 pages of paperwork (I used the tiny scanner app on my iPhone) and sent it via email. The claim was reviewed within a week. I received the check within days. Thank you. I am so glad we purchased this insurance. Work out the kinks with the other ways to submit claims and I would make it a ten star rating as far as claim processing.

Insurer: Nationwide

By: Ayn

Useful
February 26, 2020

I am so glad I chose Nationwide for insurance for my pets.

I am so glad I purchased insurance for my frenchies. I had no idea they were going to have so many medical needs. Nationwide has been a blessing. Claims are easy to do online, and response from Nationwide and payouts back to me have been in good time. Thank you Nationwide!

Insurer: Nationwide

By: Mary

Useful
February 26, 2020

So happy we have Nationwide!

We had to rush Toffee to the emergency vet recently & Nationwide covered 98% (my guesstimate) of the visit. Getting reimbursed for the unexpected cost is such a relief and alleviates so much of the stress of having a sick pup/family member. <3

Insurer: Nationwide

By: Kyra

Useful
February 26, 2020

Dependable

Dependable, no hassle, easy to complete claims.

Insurer: Nationwide

By: Maria

Useful
February 26, 2020

Assured

Staff are always willing to assist . I get rapid responses to prior approvals. Very quick reimbursement of my claims.

Insurer: Figo

By: Mary

Useful
February 26, 2020

Thank dog for Nationwide Pet Insurance!

I’m so happy I insured my two pitty mixes with Nationwide. It gives me peace of mind knowing that if one of them gets hurt or becomes ill that I don’t have to worry about an unexpected expense. The claim process is super easy and they can be seen by any veterinarian. It doesn’t get much better than that!

Insurer: Nationwide

By: Elysia

Useful
February 26, 2020

Made a stressful time so much easier

My 2 yo cat, Finn, ate an acorn. Because it is really hard to see organic material on scans, it took five days of vomiting, not eating and vet visits to find the (completely indigested!) acorn. Then came the surgery. It meant a lot that whenever my vet suggested something, I could say "it's fine, he has insurance." He recovered from surgery remarkably well and very quickly. The fact that we were reimbursed before we could even take off the e-collar was amazing. Thank you all so much!

Insurer: Nationwide

By: Melissa

Useful
February 26, 2020

Nationwide is by my pet's side - always.

We have been Nationwide Pet Insurance customers since early 2017, and I will never go back to owning a pet without Nationwide. From the first claim to the most recent claim, Nationwide has been fair, honest, and quick with our claims regarding Franklin. We recently adopted a second Doberman and I automatically contacted Nationwide to insure her. This is the best insurance plan we can find. It is not cheap, but neither is owning two Dobermans.

Insurer: Nationwide

By: Jennifer

Useful
February 26, 2020

So easy and fast!

So easy to file a claim, and reimbursement is so fast - so much better than I had even hoped for, Thanks!

Insurer: Nationwide

By: Kristen

Useful
February 26, 2020

Wish I had this coverage years ago!

Love the coverage, love the ease of claims. Wish there was something to encourage vets to use the VitusVet application. That would make Vet record retrieval so much better ( as proper documentation ( vet records) for claims seems to be my #1 frustration! When you have claim issues, the process seems broken, some documentation/communication/records is on and through My.petinsurance.com, while other d/c/r are by mail. This is confusing and frustrating. I’ve heard from other people that this issue is why they badmouth the program.

Insurer: Nationwide

By: Gregory

Useful

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