Claim Coverage
Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.
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Cannot recommend Healthy Paws enough
Cannot recommend Healthy Paws enough. My incredible Maine Coon feline had an ongoing medical crisis that lasted for almost 18 months that was extremely hard to diagnose. Eventually, through persistence and the support of Healthy Paws - we were able to figure it out and treat him accordingly. He has now totally recovered and is living his best life with years and years left. This would not have been possible without the unrelenting support from Healthy Paws through endless procedures and diagnostic tests to get it right. Healthy Paws has my eternal gratitude and absolute confidence.
Insurer: Healthy Paws
By: D P
Fast,easy,no nonsense pet insurance.
I had pet insurance on my 2 dear pups back in 2005. It was a nightmare to get any money back. Had to get paper copies from Vet,fill out long claim forms with lots of details,mail it in ,then was often called for more info. Not with Pumpkin,my husband uploads the paperwork that my Vet is nice enough to email me. I fill out a few important questions on Pumpkins online claim form,upload the documents and that's it,no questions asked! Now that I have direct deposit I get reimbursed so quickly! I've called customer service for some questions and they answer the phone is than less a minute. That's unheard of these days. I am so happy my dear pup has Pumpkin insurance to help with the costs of her care
Insurer: Pumpkin
By: Marianne
Paid very quickly
Paid very quickly, no extra documentation needed.
Insurer: Fetch
By: Teri
STAY AWAY FROM HEALTHY PAWS!
I have senior dogs who have been with Healthy Paws since they were puppies and we were just notified that our rates are increasing by over 400%. Healthy Paws is doing this to all senior pets now, they're trying to get rid of them. It's sadistic. They're now owned by the insurance company Chubb and Chubb ONLY cares about making money, they care nothing about our pets or the promises Healthy Paws made to us when we first opened our policies. Not only are our premiums increasing by over 400%, but they're reducing our reimbursements from 90% to 70% and raising our deductible. Please join the Facebook group called "Senior Pets Priced Out By Healthy Paws" and do a Google search for the dozens and dozens of Reddit threads that so many folks are writing about the BS that Healthy Paws/Chubb is currently trying to pull. It's absolutely horrifying. My monthly premiums are going from the $300's to the $1200's. PER MONTH. Even ChatGPT took a few tries to understand this when I was running my new premium scenarios through it- it kept thinking I meant $1200 per YEAR. This is completely criminal behavior. And don't believe all the fake positive reviews that all these new fake accounts are leaving on TrustPilot- FAKE, FAKE, FAKE. Senior pets are getting royally screwed over by Healthy Paws and Healthy Paws/Chubb COULD NOT CARE LESS. They want to get rid of us. It's so sad because they used to be such a decent company. :(
Insurer: Healthy Paws
By: Schmitt
I have 5 dogs and my poor Buddy just…
I have 5 dogs and my poor Buddy just passed away MetLife Paid policy limits of $5000 twice in the last 3 years no agreements. Highly recommend anyone with pets have insurance
Insurer: MetLife
By: Jeff Kaplan
Nationwide needs to change its practice when you upgrade policies
Nationwide provides a valuable service to pet owners. My complaint is that my dog currently has an existing policy and I wanted to upgrade the policy. I applied for the newer, more expensive policy but was advised that they needed to cancel my current policy in order to process the new (more expensive) policy. So, my pet is now uninsured for the entire month of December until my new policy kicks in on Jan. 1. That is a terrible practice and even worse customer service -- the only way I can upgrade my pet's policy is by leaving them uninsured for one month. That practice needs to change.
Insurer: Nationwide
By: Claudia Levitas
I submitted my puppies claim and the…
I submitted my puppies claim and the turn around to get reimbursed was so quick!!
Insurer: Spot
By: Heidi
So easy to submit claims
Very easy to submit claims! I was expecting a lot of back and forth, or having to push for updates, get info from my vet, etc. but it was actually so easy to do right from my phone. The claims were processed and accepted in less than a month. Very happy with the service, and now I can focus my attention all on my cat’s health.
Insurer: Spot
By: Kat
Medical documents not read thoroughly
Medical documents were submitted as requested along with an amendment on the notes. I did not recieve the full reimbursement due to a pre existing diagnoses according to adjuster . I had to resend the physician notes for clarification and now waiting for the case to be reviewed. Takes too long to recieve reimbursement.
Insurer: Embrace
By: Natasha Day
If only people health insurance worked…
If only people health insurance worked this fast! Submitting a claim was fast and easy. Very impressive! My claim was processed and I was reimbursed within days of the incident.
Insurer: Embrace
By: Tara Hinderliter