Claim Coverage
Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.
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The absolute worst pet insurance
Claims now taking 39 days to pay out Blaming COVID None of your competitors are taking that long Filing a claim with the DOI
Insurer: Pets Best
By: Beth
So Happy To Have This Company!
We have had this insurance since our girl was 7 yrs. old....she's now 12 years and still going strong. She has had a few issues with a neck issue, rehabilitation and medication and now some heart issues (mitral valve disease) with more expensive medication (ongoing) but through it all, Embrace has been awesome. They have covered everything according to our plan and we are so grateful to know that they have our back when it comes to needing tests and treatment. We had another insurance with a previous dog and when it came time for extensive treatment and medication, they refused to pay for anything but cremation! Now this does come at a price which goes up considerably each year. But with any insurance, you hope you never need it but it's great to know when you do they are there!
Insurer: Embrace
By: Bev
Peace of Mind
I've been a customer for 7 years, but have just had the need to use it in the last few months. I've got 2 older cats (14) - one with cancer, and one with other issues that go along with his age. Embrace has been incredible. Submitting a claim online is simple, and the reimbursements are FAST. That was a concern for me when I first submitted a claim, but I get mine usually within 5 business days. It was great when my girl went into kidney failure and was diagnosed with cancer to not have to base my care decision on whether I could afford to give her the best treatment! She's doing well on her treatment, and I'm not going broke. A win all around! Highly recommend Embrace.
Insurer: Embrace
By: Tammy
Excellent customer service and pretty good coverage
Excellent customer service and pretty good coverage
Insurer: Trupanion
By: Dawn
A recent experience speaking with Emily being reassured and getting directions on how to make a claim.
A recent experience speaking with Emily, being reassured, and getting directions on how to make a claim.
Insurer: Trupanion
By: Elaine
Every conversation I've had with a representative of Trupanion has been gracious understanding and exemplifies the love that the representative also has for his/her pets.
Every conversation I've had with a representative of Trupanion has been gracious, understanding, and exemplifies the love that the representative also has for his/her pets. Trupanion also was very quick to turn around a claim for one of my kitties, based on the detailed invoice submitted by my veteriarian.
Insurer: Trupanion
By: Ricki
Efficient payout
Settled the claim in a real efficient manner which helps a lot.
Insurer: Trupanion Canada
By: Kevin
I've been very satisfied with prompt payment of the one claim I've had and the prompt assistance with my account.
I've been very satisfied with prompt payment of the one claim I've had and the prompt assistance with my account.
Insurer: Trupanion Canada
By:
Our Sadie
Our dog is a rescue black lab that we got last Dec. She became extremely ill 3weeks after we got her...meningitis. She is now recovering from her second bout of meningitis. She is an extremely lovable, cuddly dog and we love her. Thank goodness for Trupanion! The vet bills were staggering but we were glad to have Pet insurance coverage.
Insurer: Trupanion Canada
By: Pat
Very happy with Trupanion
Very happy with pet coverage and cost. Appreciate fast turnaround on claims processing.
Insurer: Trupanion Canada
By: Dianna