Claim Coverage

Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.

64,794 total


Verified October 09, 2020

I would enthusiastically recommend trupanion!

I have been extremely happy with Trupanion. The customer service on the phone was outstanding. The processing of the claims was done so quickly! - Only one day after the date of service. Highly recommend Trupanion!

Insurer: Trupanion

By: J.

Useful
Verified October 09, 2020

Simply the best!

This is our second major claim with Trupanion and the claim process was seamless. The folks there are prompt with all claim submittals and they even accepted direct submittals from our veterinary hospital. We never knew how important pet insurance was until we needed it—we are so thankful we chose Trupanion.

Insurer: Trupanion

By: Judi

Useful
October 09, 2020

So grateful for Healthy Paws

I am sooo grateful that I got Healthy Paw insurance for my Lamont as a puppy. It’s been a literal lifesaver, and HP has been a big part of that. I can’t imagine the difficult choices families must make when a pet gets ill or injured. The website for claims is quite simple and the client service folks really care about your pet. I refer everyone that gets a pet to Healthy Paws!

Insurer: Healthy Paws

By: K

Useful
October 09, 2020

Excellent Service

I've been a client of ASPCA pet insurance for 4 years now and unfortunately had to file claims for the first time for not just one but two of my dogs. The process to file your claim online was very easy and when I did have questions the customer service staff was great. You could tell by the way they treated you and spoke they truly did care for your animal.

Insurer: ASPCA

By: Laurie

Useful
October 09, 2020

Emily was empathetic regarding an ongoing and extremely annoying and frustrating situation with Trupanion EVERY MONTH.

Emily was empathetic regarding an ongoing and extremely annoying and frustrating situation with Trupanion EVERY MONTH. I’m very disappointed and angry with Trupanion after being a great paying client for years and years. Shame on Trupanion for treating me this way. Call me for more info: Susan Kramer, 323-633-2198, policy TU000039632.

Insurer: Trupanion

By: Susan

Useful
October 09, 2020

Every contact I’ve had with Trupanion Reps has been wonderful!

Every contact I’ve had with Trupanion Reps has been wonderful!! Everyone is very helpful and polite, which I really appreciate when contacting customer services for any company!! In addition, we think Trupanion offers the most comprehensive coverage around and monthly premiums are reasonable considering the coverage! Thank you so much!??

Insurer: Trupanion

By: Sara

Useful
October 09, 2020

Having this insurance saved my dog's life.

Having this insurance saved my dog's life. They cover many things and on the rare occasion that there is a mix up customer service is really easy to work with.

Insurer: Trupanion

By: Cynthia

Useful
October 09, 2020

Because I have rarely had anything covered by Trupanion.

Because I have rarely had anything covered by Trupanion. I wonder if it would not have been wiser to just set up a special savings account for the dogs.

Insurer: Trupanion

By: Gail

Useful
October 09, 2020

Covered with Care!

My pet vet and Trupanion worked together from estimated quote till payment- I didn’t have to get involved, and my insurance covered most of my dog’s procedure. I was able to focus on my dog’s care. It was seemless and reliable. I highly recommend Trupanion!

Insurer: Trupanion

By: Maureen

Useful
October 09, 2020

Customer service rep was friendly and professional.

Customer service rep was friendly and professional. She happily answered all my questions. I’m amazed at how fast and simple the claim filing process is and really appreciate that Trupanion is a local company.

Insurer: Trupanion

By: Danne

Useful

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