Claim Coverage
Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.
64,794 total
Other Categories
Trupanion has been absolutely wonderful for us!
Trupanion has been absolutely wonderful for us! Having the $500 life-of-pet deductible helped us keep our Sabby kitty in good health for most of his 18.5 years. I have recommended Trupanion to many people, including our daughter who signed up her 2 cats over a year ago. Keep up the good work. You are a blessing to pet owners.
Insurer: Trupanion
By:
I have had good service provided from Trupanion whenever I have had to use them.
I have had good service provided from Trupanion whenever I have had to use them. I do wish that the range of coverage for some things that they say are not covered was though. As we all know that owning a sick or injured animal can be a very costly experience and every bit of coverage helps!
Insurer: Trupanion Canada
By:
After owning 8 dogs without having pet insurance
we decided to get a wellness and critical care policy on our puppy Mahlee. We have not been insured long but submitted two claims for wellness puppy care, response from the Pumpkin Team was amazing! I had some issues submitting the claims, a Pumpkin Team member jumped in on chat and took care of everything. Payment arrived that day in the form of an email. I would recommend Pumpkin Pet Insurance to everyone!!!!!
Insurer: Pumpkin
By:
Go elsewhere
I use to praise them and WAS an ambassador for them. Not anymore!!! They have radically changed. Limit treatments for life long conditions. Change terms mid policy. The app doesn’t work most times. Incredible hold times. Slower claim processing and worst of all the coverage you acquire for your beloved pets really isn’t what you think do to just changing terms. I have a large pet community and now steer then to explore other providers. Don’t entrust your loving pet to Embrace. It breaks my heart to say that but the quality insurance I once had with them has radically changed.
Insurer: Embrace
By: Dee
Process claims quick
Healthy Paws have a friendly staff and care for your pets. One of my pets had two ACL surgeries, one on each leg, and Healthly Paws was able to cover most of the bill. Compared to other pet insurances, I find Healthy Paws' premiums are affordable and provide a discount when you address changes or add a pet. I have two pets too.
Insurer: Healthy Paws
By: Alex
No Empathy
I've been with Pet's Best since 2016. Never needed anything; I submitted maybe 2 small claims for standard vet visits and routine meds over the course of that time, which just went towards the deductible, so nothing that was ever a chance to see any financial assistance. When I finally did need them for major surgery, my claim was denied with nothing more than a message that said "check your policy". The technicality was that I had changed the type of plan she was on, and she must not have been on it long enough for her to qualify for assistance. When I went to express my concerns, I was met with another impersonal message with no hint of empathy for this incredibly expensive surgery. Tough that I sunk over a thousand dollars in premiums into this company to get literally nothing in return. I hope they use the money to hire someone who cares.
Insurer: Pets Best
By: Mike
CHICO HAS GREAT HEALTHCARE COVERAGE
I have submitted multiple claims for Chico. Healthy Paws offers the easiest submissions by uploading with a photo and press submit button. Claims are generally processed in a week. Chico is currently taking thyroid medication, has had a broken tooth, a broken nail, eaten bees resulting in an allergic reaction and TPLO knee surgery. Healthy Paws covered it all.
Insurer: Healthy Paws
By: Desiree
Glad we have Healthy Paws Insurance!
We purchased this plan just about 2 years ago when we first adopted our puppy. Last year we bought a second policy for another puppy we adopted. I am so glad we decided to protect our pups. Our young dog suddenly needed TPLO surgery. Healthy Paws has been a blessing between getting all the diagnostic tests (x-rays, etc) done to helping pay for the meds she needed while she waited for surgery. Most claims are processed and reimbursement mailed out within 1-2 days of filing the claim. While the surgery claim took longer and it took a couple of phone calls for me to understand fully what they needed, once we had all of this, the claim was processed quickly and every customer service rep I spoke with was very friendly and helpful.
Insurer: Healthy Paws
By: Elisha
First time every having pet insurance’ we could not be happier with the quick, caring and efficient service and payments.
So happy and relieved to have such excellent coverage. I would recommend Trupanion to anyone getting a pet.
Insurer: Trupanion
By: Lyn
Excellent and Speedy Services
We consulted few friends while selecting the right insurance for our dog. Most of them recommended Trupanion. Even though we saw some bad reviews regarding Trupanion but we compare with other insurance quotations and decided on Trupanion. After Marley was under the protection, we visited the vet for two times and the claims were done by the vet automatically even though it is still under the deductible amount. Then on May 9, Mayley had diarrhea and needed to stay in the clinic on May 10. He needed too stay in the clinic for the whole day and recovered well. The bill was also automatically claimed by the vet and the approval was done in seconds and I just need to pay my own portion before taking Marley home. I am sure I make the right choice for my dog and home no need to submit the claim again.
Insurer: Trupanion
By: Ben