Claim Coverage

Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.

64,794 total


Verified May 22, 2021

Good communications via email and prompt payment of claims.

Good communications via email and prompt payment of claims.

Insurer: Trupanion

By:

Useful
Verified May 22, 2021

Love immediate phone connection.

Love immediate phone connection. Love quick claim turnaround. Premium is a little high, which is why I havent registered my other animals.

Insurer: Trupanion

By:

Useful
Verified May 22, 2021

Excellent Pet Insurance Company!

I have been with Trupanion for almost 8 years now. This company is amazing. No issues ever with any claims. Their direct billing option is wonderful and efficient. Finally every time I have ever had to call them their client service representatives are extremely pleasant and helpful. I highly recommend this insurance company for any pet owner.

Insurer: Trupanion Canada

By:

Useful
May 21, 2021

Horrible

Horrible! You can't reach a live person and they have caps on well medication and didn't cover an ACL tear which was diagnosed after the policy was in effect. It has been less than a year that we have this insurance and within a few months we felt we made a mistake.

Insurer: Pets Best

By: Nancy

Useful
May 21, 2021

The best insurance I have ever dealt with

I am super happy with healthy paws as it is super simple to file a claim with them and upon receiving the claim, they check the invoice and remit the amount to you as per your plan. No follow ups required or unnecessary questions asked. Best customer service ever. Keep up the good work 👍

Insurer: Healthy Paws

By: Shiraz

Useful
Verified May 21, 2021

Life Saver

Trupanion is a life saver. Yea insurance can be expensive but if you love your pet this is essential. My 13 yo had a seizure in the middle of the night end I rushed him to the ER. The full work up was quoted at $6500 for hospital stay and MRI. Trupanion covered him and paid the hospital direct. They were so compassionate and caring and not to mention extremely fast to respond. Its well worth it and provides peace of mind!

Insurer: Trupanion

By: Gary

Useful
Verified May 21, 2021

I purchased Pumpkin Pet insurance for my Maltese in March, 2021

with no idea she would die in April. I had only had the pet policy for one month when my sweet little Bailey started having complications breathing. She was rushed to the vet emergency clinic, put on Lasix and sent home to see her veterinarian the next day. After her visit the next day, Bailey was diagnosed with congestive heart failure, something I have never been told before. The next day Bailey died and we were devastated. Not knowing the insurance would pay, because I had only had it for one month, I filed the claim anyway. Low and behold the insurance paid 90% of Bailey's bill after my $250 co-pay. Amazing!!! I would recommend Pumpkin Pet insurance to anyone. If I ever get another pet I will definitely purchase the pet insurance from Pumpkin.

Insurer: Pumpkin

By:

Useful
Verified May 21, 2021

Easy claims submitting.

Easy claims submitting. We recently asked for pre approval and got it in less than 24 hours.

Insurer: Trupanion

By:

Useful
Verified May 21, 2021

Everything working fine until I had to file claims - still waiting for final results.

Everything working fine until I had to file claims - still waiting for final results.

Insurer: Trupanion

By:

Useful
Verified May 21, 2021

I felt reassured that my claim was valid after speaking with Tammy.

I felt reassured that my claim was valid after speaking with Tammy.

Insurer: Trupanion

By:

Useful

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