Claim Coverage
Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.
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Company does a great job of taking your money monthly but will find any reason not to cover your pet!
I signed my dog up for Trupanion on 5/20/18 when she was about 9 months old thinking it would be a great way to assure we can keep her healthy as possible without busting the bank. What a bad idea, I do not reccomend this company. At $52 a month for the highest possibly deductible of $1000 they will find any which way simply take your money monthly, and deny any coverage of your pet. I was told they will not cover allergy shots for my dog that would come in at $92 monthly and would be life changing for her since she is losing fur around her paws, chewing excessively, itching and bleeding; because our veterinarian gave us ear drops that can also be used to treat ear infections when she was 4 months old. I kept my paperwork from all veterinarians for the lifetime of my dog and Trupanion stated she was treated on 10/4/17 for an ear infection which was incorrect, when I showed proof that she wasn't and ASKED if they could show me THEIR proof of her being treated I was told they could not show me the proof that they could go by because it's a violation of privacy?? Like my dogs a human and I don't pay them monthly for the policy?? I was told to submit an appeal with the help of my current vet which I have no faith in after reading reviews on here. I am going to be canceling my policy with Trupanion and finding a policy with a more trusted company. I hold pet owners to this, beware Trupanion is a scam! They will take your money and will not help you or your dog in return.
Insurer: Trupanion
By: Kaylee
Best pet insurance on the planet!
Trupanion is a refreshing and professional organization to deal with. Claims are conveniently entered online and there is is an almost immediate response from the Trupanion staff. Claims are quickly adjudicated and funds are sent directly to my checking account. No surprises. No disappointments.
Insurer: Trupanion
By: Kenneth
The Best!
I am very pleased with the way Simon's claims are handled. Having to deal with a very young dog with serious issues is stressful enough and knowing that Trupanion is thorough and fast and completes claims within a few days is appreciated. No hassles just excellant service.
Insurer: Trupanion
By: Sandra
Claim experience
Super easy, fast payout!
Insurer: Trupanion
By:
Disappointed
The response time was excellent. However, I am now very confused by what is covered in my dog's policy. He had several suspicious lumps biopsied and none of the testing was reimbursed. While I have largely been very satisfied with the coverage over the years, my latest experience has been a big disappointment.
Insurer: Trupanion
By:
Easy and fast processing of claims!
The claims I sent in were filled very quickly!
Insurer: Trupanion
By:
Easy peasy
Trupanion makes the claims process so easy - just submit online, attach any documents, and money magically appears in my bank account! I wish human insurance was this easy!
Insurer: Trupanion
By:
Fast turn-around
We love Trupanion! Great customer service and fast turn-around of claims!
Insurer: Trupanion
By: