Claim Coverage
Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.
64,794 total
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Excellent pet insurance
Excellent pet insurance! Monthly cost is very reasonable. Claims are reviewed as soon as submitted and it takes only a few days to get a reimbursement. Customer service is fantastic- any question is answered immediately in a carring manner. Couldn't be happier with Healthypaws!!!
Insurer: Healthy Paws
By: Mariana
taking care of allergies
We have had excellent care from Trupanion in dealing with our dog's health issues. Fast and efficient service.
Insurer: Trupanion
By: Dave
Unacceptable processing time
Nothing about submitting claims and receiving payment with this company is easy. Signatures are required from both the vet and the customer before submitting the claim. The length of time for a claim to be received after submitting (either by email or fax) is upwards of 4-5 weeks and after you receive a notice that it has been received it is at least 14 days before you are notified of coverage. Then it is another wait before there is a payout. If you are looking for pet insurance so that you don't have money held up waiting for insurance payment, this is not the company to choose. If you need to do a predetermination of a claim before proceeding with treatment it can take upwards of 3 weeks. How does that make sense if your pet is in pain?
Insurer: Petsecure
By: Heather
Cooper
Claim was processed and paid money in my account quickly, customer service outstanding!!
Insurer: Trupanion
By:
Disappointed
I was surprised not to receive a reimbursement on our claim as we took Echo into Sage on an emergency. Her eyes were seeping steadily and our own vet could not see her. It was discovered that she also had double ear infections. We were informed the exam was not covered. Our other claims of emergency were indeed covered.
Insurer: Trupanion
By:
Every experience that I have had is professional and timely.
Every experience that I have had is professional and timely. Very helpful and quick interactions with claims.
Insurer: Trupanion
By:
First class company
Very professional and claims paid very quickly
Insurer: Trupanion
By: