Claim Coverage
Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.
61,181 total
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MetLife app is easy to use
MetLife app is easy to use. Self-explanatory and uploading the photos/files is easy. Response/reimbursement time was within 5-7 business days. Happy with the service.
Insurer: MetLife
By: Soj
Great coverage and service
Great coverage and service
Insurer: MetLife
By: customer
You changed my coverage after 12 years…
You changed my coverage after 12 years of being a loyal customer. I would like it back the way it was previously. This was due to a few claims that my pet had.I have paid my ever increasing insurance premiums without a complaint or hesitation. I always told fellow dog owners what good coverage I had. I guess that’s all changed now. I know there will be no response as there usually isn’t from large corporations. My policy went from 90% reimbursement with $100 deductible to 70% reimbursement with a $500 deductible. Raised my rates also but that is a minor complaint. You can complain all you want but nothing will change. It never does. Was a very good company until recently.
Insurer: Healthy Paws
By: Stephen sr D'amico
Five stars for insurance?!
Honestly never thought I'd be giving a five star review to an insurance company, but here we are! Our 8-year-old pup had to have TPLO surgery and the coverage/submission/claim process was easy breezy. I was shocked with how quickly we were reimbursed (literally 30 hours after the surgery), and it eased the financial stress significantly.
Insurer: Healthy Paws
By: Kari Ensor
Amazing service so Far!
Peanut was recently diagnosed with gallstones and I have had nothing but excellent customer service. Submitting claims and reimbursement has been a braze and I was able to also get preapproval for her surgery. This has been my experience and I hope that you experience the same thing that I am.
Insurer: Pumpkin
By: Marella
Very easy to submit my claim and the…
Very easy to submit my claim and the claim was done quickly.
Insurer: Fetch
By: Doreen
Pre approval
Pre approval, coordination with vet so they pay you and I don't have to submit receipts for reimbursement Coverage allows me to afford care for my dog. I couldn't otherwise. You are helping me save her life
Insurer: Trupanion
By: Barb
Extremely efficient
Extremely efficient. I had submitted for pre approval an estimate for dental cleaning. Then when the cleaning was done and she was under anesthetic they found large tumor which was also removed. When I submitted the final bill with the extra charge, it was so great that you didn’t argue about the tumor removal. Pumpkin actually recorded, approved, and reimbursed me within an hour of submission of claim. Was amazing and impressive. I had used pumpkin for a claim maybe 4 yrs ago and I don’t know if Pumpkin has become more efficient or since I had also switched vets, my new vets office provides better invoices but this time was a 10 star experience. Thank you
Insurer: Pumpkin
By: Cynthia