Claim Coverage
Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.
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Trupanion is the best!
I have always had great experiences when submitting claims for my dog. Itâs quick and easy.
Insurer: Trupanion
By: Laura
My past experience with Trupanion and my first pet was excellent.
My past experience with Trupanion and my first pet was excellent.
Insurer: Trupanion
By: Millie
The customer service staff is great.
The customer service staff is great. It has taken a little longer then I would like to get the claims processes and I feel as though I have to follow up more then I like. That is beyond the control of customer service reps who have been very helpful and kind.
Insurer: Trupanion
By: Sara
Trupanion has been there for my fur babies - all three of them!
Trupanion has been there for my fur babies - all three of them! Easy access to helpful reps when needed and super quick processing of claims.
Insurer: Trupanion Canada
By: Tara
Well organized company
Well organized company. They process claims promptly and inform us of the outcome.
Insurer: MetLife
By: carole
So far, so good!
I signed up with Lemonade for my 3 month old Puppy. I chose the basic accident/illness coverage, plus the wellness package for Puppies. There was a mix up with her name at first, which customer service resolved promptly and easily. I've filed one claim thus far, and that was quick and easy, too. The app is easy to navigate (I'm not super tech savvy), and the coverages are explained in easy-to-understand, straightforward language. My experience with Lemonade has been great thus far!
Insurer: Lemonade
By: Alisa
Customer service
I submitted a claim back in August because my dog had to have surgery i submitted all the paperwork I had from the vet and they went ahead and closed my claim without communicating with me I have called several times and talked with a customer service representative and got no where with them. The claim process is not easy.
Insurer: Healthy Paws
By: Cheryl
Pets + Us...Lifesaver!
I could not be more pleased with Pets Plus Us Insurance, I purchased the policy before bringing my puppy home at 9 weeks old hoping to never have to use the policy, but unfortunately our claims have been a regular occurrence pretty much since day one, and ongoing for the past three years; everything from random illnesses to most recently a $5,000 knee repair surgery. I have never had an issue with a claim and without Pets Plus Us, I don't know how I would have managed to take care of my puppy...specifically the surgical bill. I tell people all the time how great my insurance policy is, I give Pets Plus Us 5 stars all the way!!
Insurer: Pets Plus Us
By: Sherrie
Cali
We are very satisfied with ASPCA pet insurance. We have had 2 claims to date and they were handled professionally and expeditiously. Telephone reps are friendly and knowledgeable.
Insurer: ASPCA
By: Robert
Claim treated very fast but still not paid
Claim treated very fast but still not paid
Insurer: Trupanion Canada
By: Marie-France