Claim Coverage

Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.

64,759 total


Verified December 21, 2022

Best Pet Insurance

Very courteous customer service and showed genuine concern for my pets' health. The claims were processed in a timely manner and received reimbursements quickly. I am delighted with HealthyPaws and will recommend them to anyone with pet children. I have the freedom to focus on caring for my pet babies and not be worried about finances. I will definitely be a customer for life.

Insurer: Healthy Paws

By: Julie

Useful
Verified December 21, 2022

Thank you Healthy Paws!

My dog has a negative reaction from one of the medications during the day so we urgently went to ER vet twice a day. The first visit invoice was $1,400 and the second visit invoice was around $1,700 because my dog was hospitalized for 15 hours. The total cost was $3,100 and I submitted claims right away. (Claim submission is very easy, take 1 min!) After then, I reimbursed 70% of the invoice which was helpful. This year, my dog visited several times of vet and ER and luckily we got the 70% reimbursement after the annual deduction. I recommend pet insurance if your dog is 4 years older... I think better to register before moving to the senior stage.

Insurer: Healthy Paws

By: Jihyun

Useful
December 21, 2022

Pleasantly Surprised!

I have had MetLife Pet Insurance for my dog for 1 year. I am so glad I chose this company, claim processing is easy, payments are quick and the few times I've had to contact for clarification they have been very responsive! There are so many pet insurance companies out there and it can be difficult to choose, but I can say I highly recommend MetLife Pet Insurance for their cost, customer service and claims processing.

Insurer: MetLife

By: Cathelyn

Useful
Verified December 21, 2022

MS

Every part of my experience with Trupanion has been superb! Claim processing is simple, and if you do have a question, the representatives that I've dealt with over the phone have been friendly, helpful, and compassionate. These are people that understand my dog is not just a pet, but a member of my family. I am so happy I made the decision to become a client of this excellent company.

Insurer: Trupanion

By: Jennifer

Useful
Verified December 20, 2022

Healthy Paws Does it Right

Healthy Paws makes it easy to submit a claim. Once the claim is submitted they communicate with you regarding the status of the claim. They have always been fast in moving the claim through their system and issuing reimbursement. They are a quality company.

Insurer: Healthy Paws

By: Michael

Useful
Verified December 20, 2022

Our rescue will get all the best love and care

My heart breaks for the sick pet. They have no words, but love is in their eyes. Those eyes are looking for help. Vet bills for an emergency are usually high. There could be IV's, ex rays, surgery, over night stays. Thank heaven we chose to go with Trupanion, recommended by our vet. Two days of treatment, two rather large bills and with Trupanion's coverage, the remaining amount owed by use can be met.

Insurer: Trupanion

By: Judith

Useful
Verified December 20, 2022

Healthy Paws, truly a lifesaver!

When you pet has a sudden emergency having good insurance helps ease the anxiety of the situation. My 4 yo Irish setter’s R lung collapsed suddenly. He was in critical care and had to have surgery. It was a very stressful time but knowing we had Healthy Paws helped a lot! They let you know what you need to send, filing was easy and they let you know how the claim is progressing. We got our check in a reasonable time frame. Would definitely recommend Healthy Paws, it’s so worth it!

Insurer: Healthy Paws

By: Lynne

Useful
Verified December 20, 2022

Happy Dog Mom

I have had Healthy Paws for four plus years and they have never disappointed me! My 4 year old dog recently required TPLO surgery and they provided direct pay to the surgeon, without this financial support and option, this surgery would not have been possible! They changed my dogs quality of life.

Insurer: Healthy Paws

By: Maureen

Useful
Verified December 20, 2022

Saved Me and my pups.

I would not have been able to retire when I planned were it not for Trupanion. I have 2 mini dachshunds and before they were 6 years old Trupanion paid for 4 back surgeries, over $20,000 plus years of pain meds and many other minor ailments. Now one has Cushings and Trupanion has been in step covering her treatment. I tell new pet owners to get Pet Insurance--specifically Trupanion. If you never need it your the LUCKIEST person ever. But when the vet says your pup needs treatment you don't need to worry about how you're going to pay for it. It's the best thing I've ever done for my pets.

Insurer: Trupanion

By: Kimberlee

Useful
Verified December 20, 2022

Pet Insurance

My dogs have been with Healthy Paws Pet Insurance for a long time , and throughout the years with their varied health problems and surgeries, Healthy Paws has always been there for them. I can’t praise them enough for their diligence, professionalism and compassion and would recommend them for any pet owner!

Insurer: Healthy Paws

By: Kitsy

Useful

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