Claim Coverage
Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.
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Overall the service is great.
Overall the service is great. My only complaint is that it took 3 months to resolve my claim.
Insurer: Trupanion
By: Jodi
ABSOLUTE WASTE OF MONEY
I WOULD GIVE ZERO OR LESS IF IT WAS AN OPTION. They do everything possible to get out of paying. I found out today, Christmas Eve they’re denying my ENTIRE CLAIM (my cat was attacked by another animal, his ear was badly bitten and part was torn off) because according to when they checked with my my vet he has a pre-existing condition of aggressiveness. Yes, towards my vet as he can’t stand going there. But please tell me how this is related to another animal ripping his ear off?!!!! Don’t waste your money. I should have been saving with every pay cheque and I would have more than enough money to cover it. Now here I am, the day before Christmas stuck with a huge bill I was expecting to have covered. THANK YOU FOR ABSOLUTELY NOTHING!!!!!!!!
Insurer: Trupanion Canada
By: Andrea
Worst pet insurance you can purchase
Every claim I tried submitting they tried to say was a pre-existing condition or that it was not covered, but it was always covered before. They will do anything to get out of paying you for legitimate claims for your dogs Illness and their last months they had left the meds they required to stay comfortable was consistently denied.. I think is a horrible way to treat a long time customer for 12 years.
Insurer: Pets Plus Us
By: Darci
Claim processing
Claims are always processed in a timely manner
Insurer: Trupanion
By: Karen
Dave
The claim process was very easy to understand and my claim was handled within a week. The only thing that I would change is not having to pay the veterinarian all the costs upfront. Many people do not have that type of income when their pet develops a serious illness or has a serious accident.
Insurer: ASPCA
By: David
Best Pet Insurance Available!!
Easy of signing up. Best coverage available. Super knowledgeable and friendly staff.
Insurer: Trupanion Canada
By: Terry
Iâm thankful for Trupanion
Fast claim reimbursement
Insurer: Trupanion
By: Miriam
Trupanion claims
Quick efficient claim response Helpful courteous reps on phone
Insurer: Trupanion
By: Angela
They have always processed my claims efficiently with minimal fuss
They have always processed my claims efficiently with minimal fuss
Insurer: Trupanion
By: Leslie
Trupanion is pretty good!
I had to resubmit an invoice and explain why it should be covered, but other than that Trupanion has been great. Their phone agents are very friendly and easy to deal with.
Insurer: Trupanion Canada
By: Jayme