Claim Coverage
Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.
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Fetch has been a life saver
Fetch has been a life saver! We have a wonderful little dachsund - she was a rescue puppy so we weren't aware of her family history. I got insurance for her because I learned that wieners have a proclivity for back disease. At almost 3 yrs old, she suffered an episode and starting walking funny. We rushed her to the ER immediately. She received phenomenal care and never became paralyzed, and thank goodness for Fetch! Having a pup with back disease is beyond stressful and knowing I had pet insurance allowed me to focus on taking care of our girl. Fetch was quick and easy and reimbursed me! THANK YOU FETCH!
Insurer: Fetch Canada
By: Chrissy
Highly Recommend!
I would highly recommend Lemonade insurance.... it was honestly overwhelming researching insurance. We finally choose one that we thought would work best for us and have no complaints so far! It is very easy to file a claim and the customer service team responds quickly. They do a great job explaining what is happening with your insurance policy when you file a claim!
Insurer: Lemonade
By: Erin
Pets Plus Us Insurance really helped us out!
Pets Plus Us insurance really came in handy when our German shorthaired pointer needed 2 TPLO surgeries. With the surgery costs to post-op appointments, to refills to physiotherapy, we were grateful to have the extra financial support during such a tough and financially stressful time. When we first got our pup, Arrow, I knew she was going to be a handful (obsessed with her ball, very hyper and loves being outside) and knew she would one day unfortunately probably hurt herself ..well I was right. 2 torn CCLs (and many many other small injuries throughout her life). Would 100% recommend investing in something like this.
Insurer: Pets Plus Us
By: Alexandra
Very easy and quick
Submitting a claim is very quick. Someone contacts you immediately through the chat system. You answer a few questions, email your invoice, and reimbursement comes within a few minutes.
Insurer: Lemonade
By: Kathleen
Great communication
I had 2 claims within 1 month. Both people assigned to the cases were very prompt and efficient at getting the claims processed quickly. The communication was good and the instructions were easy to follow. I received my claim reimbursement quickly.
Insurer: Lemonade
By: Sara
I felt Meagan really researched the comprehensive portion of my policy.
I felt Meagan really researched the comprehensive portion of my policy. She went out of her way to email me details of how to submit my claim.
Insurer: Trupanion Canada
By: Jane
Too many questions, not enough answers
It's an amazing service, but I was charged the $35 start-up fee, which is fine... but then also charged $40 and then an additional $4 from Veterinari or something like that, right along with the trupanion charges... What's that about? is there going to be a bunch of hidden fees? Why was I charged more money for no reason without being notified? I have a lot of questions and will be in touch with someone once I have the time. Also, in the email it says every injury or illness, but you make it sound like only if there is surgery or longterm healthcare needed. If my dog gets a splinter removed will I have to pay $300??? If so what's the point of the insurance? The fact that I have more questions after signing up then I did before signing up, is why I only give a 5. Excellent service.. it sounds like anyways, but I have to get in touch with someone to clear all this up now, which is not what someone with a busy schedule and a new puppy needs.
Insurer: Trupanion Canada
By: Sarah
Not happy with the amount of coverage
they didnt cover much at all ....first time using the insurance and not happy with the amount they covered...I spend too much a month for that little coverage
Insurer: Trupanion Canada
By: Susie
Trupanion is the a good choice for pet insurance with the best coverage of any other pet insurance companies.
Trupanion is the a good choice for pet insurance with the best coverage of any other pet insurance companies.
Insurer: Trupanion Canada
By: Shari
Great experience
Very quick refund
Insurer: Trupanion Canada
By: Joyce