Claim Coverage
Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.
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Great help!
My puppy had gotten into a laundry basket and ate a few socks…took her to the vet to make sure she didn’t have any blockages. I’ve never paid so much money for dang socks before but luckily I had MetLife pet insurance to soften the blow of that visit.
Insurer: MetLife
By: Christina
I wish human health insurance was this easy!
When we adopted our sweet Layla two years ago, we never would have predicted that we would use it so much! Heartworm treatment, an ultrasound for a heart murmur, and an emergency surgery to remove a swallowed toy were all covered by our policy. Uploading the receipts and submitting the claims was a streamlined process on their user-friendly website. In the midst of stressful situations with our pup, we were SO relieved knowing we had Healthy Paws. We could focus on Layla and not on the financial aspects of her treatment. We recommend HP to all the pet parents we know!
Insurer: Healthy Paws
By: Hilary
Prompt handling of Claim
Prompt service. Payment paid to veterinarian within 10 minutes of claim being sent!
Insurer: Trupanion Canada
By: Mildred
Dissatisfied
Really disappointed that my claim wasn't covered. I didn't know that there was a waiting period and made a claim for pup uti. Now she'll never be covered for any future uti, because it's perceived as a "pre existing illness" Uti is as common as a bruise or a cold!!! Very dissatisfied
Insurer: Trupanion Canada
By: Katie
Fairly quick turnaround for reimbursement Friendly customer service Good website access fairly good coverage tho expensive
Fairly quick turnaround for reimbursement Friendly customer service Good website access fairly good coverage tho expensive
Insurer: Trupanion
By: Nadine
Trupanion for your loving companion
Good coverage that was highly recommended by my dogâs vet. Easy to sign up and affordable costs
Insurer: Trupanion
By: Vinita
I used to rave about Trupanion - quick processing quick payment and incredibly friendly customer service - real people who answered the phone in a few rings.
I used to rave about Trupanion - quick processing, quick payment and incredibly friendly customer service - real people who answered the phone in a few rings. Until a few weeks ago. Trupanion made an error on my claim and charged my full deductible on medication my dog has taken for years. I've been a client since 2016. Instead of processing my claim after I brought it to their attention and they confirmed YES - it was their error, they said I needed to wait another 2 - 14 days before the adjustor had time to review it again. Its been a week since the error was brought to their attention with no word the adjustor has looked at it. Yet, my premium goes up every year and I have never been late or missed a payment.
Insurer: Trupanion
By: Marijane
Trupanionâs Got You!
They delivered what they promised when I first bought coverage. My dog, Bella had double knee luxation surgery, and, suffered a second surgery on one leg due to a complication and all was handled in a few days. I ?? Trupanion!
Insurer: Trupanion
By: Kathleen
YOU ARE SCAM!
I wish I could give you a -100, you guys are absolute SCAM, you charge people monthly n cover NOTHING! You try your best to decline every and each claim, and relate them to wellness, pre condition and any other imaginary reason just not to pay a peny, it doesn’t matter if the client and their vet give you hundreds of reasons why this is not a pre existing or wellness related issue, you will put all your effort not to pay, cause that’s the way you make money! I paid for almost two years and every time I claimed, you rejected after making me chase you for months! This business “ Petplan or Fetchpet“ is FRAUD and needs to be reported and closed down!
Insurer: Fetch
By: Bahar
YOU ARE SCAM!
I wish I could give you a -100, you guys are absolute SCAM, you charge people monthly n cover NOTHING! You try your best to decline every and each claim, and relate them to wellness, pre condition and any other imaginary reason just not to pay a peny, it doesn’t matter if the client and their vet give you hundreds of reasons why this is not a pre existing or wellness related issue, you will put all your effort not to pay, cause that’s the way you make money! I paid for almost two years and every time I claimed, you rejected after making me chase you for months! This business “ Petplan or Fetchpet“ is FRAUD and needs to be reported and closed down!
Insurer: Fetch Canada
By: Bahar