Claim Coverage

Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.

60,921 total


Verified May 09, 2022

I felt Meagan really researched the comprehensive portion of my policy.

I felt Meagan really researched the comprehensive portion of my policy. She went out of her way to email me details of how to submit my claim.

Insurer: Trupanion Canada

By: Jane

Useful
Verified May 09, 2022

Too many questions, not enough answers

It's an amazing service, but I was charged the $35 start-up fee, which is fine... but then also charged $40 and then an additional $4 from Veterinari or something like that, right along with the trupanion charges... What's that about? is there going to be a bunch of hidden fees? Why was I charged more money for no reason without being notified? I have a lot of questions and will be in touch with someone once I have the time. Also, in the email it says every injury or illness, but you make it sound like only if there is surgery or longterm healthcare needed. If my dog gets a splinter removed will I have to pay $300??? If so what's the point of the insurance? The fact that I have more questions after signing up then I did before signing up, is why I only give a 5. Excellent service.. it sounds like anyways, but I have to get in touch with someone to clear all this up now, which is not what someone with a busy schedule and a new puppy needs.

Insurer: Trupanion Canada

By: Sarah

Useful
Verified May 09, 2022

Not happy with the amount of coverage

they didnt cover much at all ....first time using the insurance and not happy with the amount they covered...I spend too much a month for that little coverage

Insurer: Trupanion Canada

By: Susie

Useful
Verified May 09, 2022

Trupanion is the a good choice for pet insurance with the best coverage of any other pet insurance companies.

Trupanion is the a good choice for pet insurance with the best coverage of any other pet insurance companies.

Insurer: Trupanion Canada

By: Shari

Useful
Verified May 09, 2022

Great experience

Very quick refund

Insurer: Trupanion Canada

By: Joyce

Useful
Verified May 09, 2022

Great Company

All the employees are awesome, very easy to submit claims

Insurer: Trupanion

By: Robert

Useful
Verified May 09, 2022

Appreciated trupanions expeditious handling of my dog Oliver’s health insurance refunding.

Appreciated trupanions expeditious handling of my dog Oliver’s health insurance refunding. Thank you trupanion

Insurer: Trupanion

By: Robert

Useful
Verified May 09, 2022

Drew was great.

Drew was great. Friendly and helpful guiding me through everything. Actually everyone I have talked to has been wonderful helping me process my claims. I hear horror stories from friends using other insurance companies. I highly recommend Trupanion ??

Insurer: Trupanion

By: Ivy

Useful
Verified May 09, 2022

South

Easy filing

Insurer: Trupanion

By: Donna

Useful
Verified May 09, 2022

Affordable and reliable pet insurance

Easy to submit a claim and they are clear about what will be paid or not.

Insurer: Trupanion

By: Chasity

Useful

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