Claim Coverage

Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.

60,642 total


Verified June 04, 2022

Thanks for being there for my fur baby.

I truly don't know what I would have done if it weren't for trupanion. My dog got cancer and the costs can add up fast with treatment. I am so thankful that I could give my furry companion all the needed treatment. Trupanion as been very speedy with my claims. They are easy to deal with and when you do contact them you know you are talking to a pet lover. Thanks for all you have done for Bella and I.

Insurer: Trupanion Canada

By: Cameron

Useful
Verified June 04, 2022

Some less-than-flattering remarks. j.a.

In general, my complaints are small, but significant. For its costly coverage, which has increased several times in the past 10 years, Trupanion has an inordinate number of "qualifications." I do appreciate their response to a recent claim for one of my two Maine Coon cats, but I have heard nothing about a similar claim for the other cat. I do understand that insurance is a perverse gamble. We pay for policies that we really don't want to "invoke." However, far too many invocations are rejected.

Insurer: Trupanion Canada

By: Jill

Useful
Verified June 04, 2022

Comprehensive & Fast

Very likely as they pay exactly what they state they will and quickly.

Insurer: Trupanion Canada

By: Simon

Useful
Verified June 04, 2022

For 11 years I have always had a good experience with Trupanion.

For 11 years I have always had a good experience with Trupanion. Very professional and claims are paid out very promptly.

Insurer: Trupanion

By: Winnonah

Useful
Verified June 04, 2022

Fast and easy claims

Claims are fast and easy

Insurer: Trupanion

By: Kristine

Useful
Verified June 04, 2022

Trupanion is there for my senior dog.

I have Trupanion for over 12 years and absolutely love the service especially since getting the app. I submit my bill at the veterinarians office on the app and given updates on my claim, and usually paid within a few days. Thank you Trupanion my Golden is 12 years old and you are there for us when we are truly in need.

Insurer: Trupanion

By: Tim

Useful
Verified June 04, 2022

I miss understood the deductible.

I miss understood the deductible. I thought it was $250 per year not each event. Of all the money I spent on illnesses and incidents I didn’t receive a penny back.

Insurer: Trupanion

By: Diann

Useful
Verified June 04, 2022

Easy company to work with

It is extremely easy to upload a claim and receive payment .

Insurer: Trupanion

By: Doris

Useful
Verified June 04, 2022

Great insurance

It’s is processed with in 48 hours.. so fast

Insurer: Trupanion

By: Kerri

Useful
Verified June 04, 2022

Insurance, Best decision ever!

Once I submitted my claim, it was the fastest turn around time ever. Trupanion responded immediately of course but then after telling me that they had approved my claim the money was in my bank account within 24 hours. I was very impressed. I have had insurance on my animals since I adopted them so now 10 years I've been with Trupanion and I will never not have insurance on my babies. It was the smartest investment I have ever made for having animals. I never worry about having to make difficult decisions when it comes to my dogs medical needs. Trupanion has been there for thousands of dollars in difficult decisions which made them easy.

Insurer: Trupanion

By: Virginia

Useful

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