Claim Coverage
Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.
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Pets Best truly the best
My sweet pup was unfortunately hit by a car in September and was hospitalized for 4 days. I’m so glad I have Pets Best and that they do direct payment to the clinic. That took such a financial burden off my back because I didn’t have to pay up front and I could get my pup the best care possible without having to worry about finances. Their direct payment took about 5-6 weeks from the time I submitted my claim and the insurance liaison at Wheat Ridge was very helpful in the process. I also purchased a wellness benefit for my pup and their reimbursement for that is very quick and covers quite a bit, I highly recommend it.
Insurer: Pets Best
By: Stephanie
Constantly Good Experiences
I’ve had Lemonade insurance for about two years now, and the peace of mind it has given me is worth every penny. My girl had a health scare when she was a kitten, and even though I’ve worked with her vet to keep it from repeating (knock on wood), I knew I wanted insurance to make the financial side of it less terrifying. Their claims are incredibly easy, it’s like messaging someone on FaceBook messenger. A few messages, a picture of the receipt, and that’s it. I’ll be loyal to Lemonade for a loooooong time!
Insurer: Lemonade
By: Emily
Affordable and Great Customer Service
Met Life is affordable and claims are settled quickly. It’s a great plan and I highly recommend it.
Insurer: MetLife
By: Stephanie
Latest 1 comments
Good insurance
Easy Peasy
Wasn’t to sure how filing a claim would work or how smoothly it would go until I filed my first claim. Easiest claim I ever filed and reimbursement expense transaction showed pending in my account just hours after being claimed was approved. Received in less than 24 hours
Insurer: Lemonade
By: Lori
Healthy Paws - Best Insurance Ever!
This is the second time we've had to rely on Health Paws Pet Insurance for surgeries for our Bodie. The 1st experience involved patella luxating surgery and the 2nd experience was complete ACL tear surgery. I don't know what we would have done had we not had Healthy Paws Insurance. The claims process was simple/easy to understand and reimbursement was so fast!
Insurer: Healthy Paws
By: janice
Worst Company Ever
When our dog was young, all was OK. Now she's older, they won't pay for anything, and the rates are up 50%. They used to be really good company, but the last few years have become complete garbage. Save the 160 a month and pay the bills yourself. Will save you half.
Insurer: Trupanion Canada
By: Mike
Latest 1 comments
I give them 0 starts Been with them for years and the one time we put in a claim we are denied i should of put away that money and would of had a few grand for vet bills
Emergency surgery claim
The process to submit a claim was simple. I think that one thing that could be improved is communication. There was some missing documentation and instead of being alerted via email I had to dig around in the app to figure out why the process had stalled. I'm still awaiting approval of the claim, fingers crossed.
Insurer: MetLife
By: Meg
180 from the previous insurer
Having 3 dogs is already expensive, and finding affordable coverage was mind-numbing. We had another company for a few years but could only afford accident/routine care. Even then, they found a reason to deny or lowball almost every claim. Since switching to Met Life we've had one dog hospitalized and another begin treatment for lymphoma. Met Life has reimbursed exactly what we expected without nickel-and-diming us. The claim submission is easy, the communication is prompt and we don't have to fear spending 20-25 thousand out-of-pocket as we did in prior years.
Insurer: MetLife
By: Jamie
Maryann
Absolutely wonderful. Thank goodness I changed providers to Met Life. They are very professional, very accommodating and very easy to submit claims. I tell all of my friends and family to get Met Life for their pets.
Insurer: MetLife
By: Maryann
Can't get easier or better!
This is my first year using Lemonade and I'm more than impressed! It was very easy to sign up and they explained all of my options in an easy to understand manner. Actually having options was amazing too! I could choose to cover specific things, like an annual exam, for example, rather than having everything lumped in, even if I didn't need it. The low cost, especially for a senior dog, was astounding as well. When it finally came time to file a claim (for an Annual exam with blood work) the process was painless. I used the phone app to list all the services that the Vet had provided, how much I'd paid, used my camera to take a picture of the invoice, and sent it to Lemonade (who had walked me through each step). Within four hours Lemonade had deposited all of the money they owed me into my bank account with no arguing about what was covered and what wasn't. The whole process was painless and easy. Thank you, Lemonade!
Insurer: Lemonade
By: Michael