Claim Coverage

Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.

63,622 total


March 20, 2023

Was amazing when it was GO Pet Plan but....

I've had policies for my dogs starting in 2018 ( when I had 1 dog and 1 cat ) now have 3 dogs on insurance policies and 1 cat. I had one claim when it was still GO pet plan and the review process was quick, simple and not a headache - it was great and I always reccomended it. Now, since being "fetch by the dodo" I had my dog in for emergency care, filed a claim on Feb 22 and have not had any further communication from the company despite my attenpts to contact them. Every time I call I get voicemail, every time I email the response is never helpful or informative. Adding extra documents to a file is also near impossible and again, when you call to ask for help it's automated or you get voicemail. Frustrating to deal with considering you carry a policy for this long, pay over 3k out of pocket for treatment and can't even get in touch with the company. The policies in theory are great, but the customer service so far has been frustrating beyond belief. Will definitely try FURKIN with the next animals unless something changes.

Insurer: Fetch Canada

By: Selena

Useful
Verified March 20, 2023

Trupanion never lets us down

Trupanion never ceases to amaze me! Our pup has had some significant health issues and Trupanion has been by our side since day one. They are so supportive and they strive to be efficient in reimbursement, which is usually within 72 hours. We never question the decisions we make in regard to our pets health as we know Trupanion is always by our side.

Insurer: Trupanion

By: lisa

Useful
Verified March 20, 2023

Price is accessible

So far I like the coverage for this insurance, and the price is very accessible.

Insurer: Furkin

By: Guillermo

Useful
Verified March 20, 2023

Great service!

Very easy to submit and see claims

Insurer: Trupanion Canada

By: Laurie

Useful
Verified March 20, 2023

Glad to have pet insurance

I am pleased with the coverage.

Insurer: Trupanion

By: Betty

Useful
Verified March 20, 2023

Very Happy With Trupanion

I am so happy with my decision to use trupanion coverage for my furry family member. Once a deductible is met, my dog's monthly allergy meds, the turn around on a claim is so fast! I really am impressed with trupanion and recommend them to everyone with a pet!

Insurer: Trupanion

By: Philecia

Useful
Verified March 20, 2023

Value questionable

Spendy and u covered less than 30% of recent claim

Insurer: Trupanion

By: John

Useful
Verified March 20, 2023

Great company; fantastic insurance.

Trupanion’s claims process is so easy and quick. I am highly satisfied.

Insurer: Trupanion

By: Jeffrey

Useful
Verified March 19, 2023

Quick claim processing

Quick claim processing that is stress free!

Insurer: Furkin

By: Sayaka

Useful
Verified March 19, 2023

Quick and affordable

Quick, easy and affordable coverage.

Insurer: Furkin

By: Melissa

Useful

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