Claim Coverage

Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.

63,366 total


May 18, 2023

Great Experience

I've unfortunately have had to file a few claims this year, but each time the process is extremely simple and relatively quick. I upload my documents and I have resolution within 7 business days. Their customer service when enrolling was absolutely top-notch, very warm and knowledgeable. They answered all my questions and the policy I received was very clear and thorough. However, I've haven't had to use their customer service for any issues yet. So far, really great experience.

Insurer: MetLife

By: Jennifer

Useful
May 18, 2023

claims / overall satisfaction

I highly recommend MetLife Pet Insurance. It is easy to submit the claim now that I know what to get from the vet's office before leaving. Claims are received and processed quickly. Thank you!

Insurer: MetLife

By: Michelle

Useful
Verified May 18, 2023

Submitting a claim is easy

Submitting a claim is an easy process to navigate. I appreciate the updates I receive after submitting, to know where the claim is within the process.

Insurer: Furkin

By: Ashley

Useful
Verified May 18, 2023

Wonderful pet insurance to have!

I recently had to make a claim for the first time since I got my pup 6 years ago and so far Ive had a wonderful experience. They are fast and the claims have been approved very easily which makes it a lot better to deal with. I would definitely recommend Trupanion to anyone that has a pet, wonderful to have when the times comes and you need them. So worth it!

Insurer: Trupanion Canada

By: Linda

Useful
Verified May 18, 2023

Love the instant support and how my elder dog continues to live to her fullest potential due to having medical coverage ????

Love the instant support and how my elder dog continues to live to her fullest potential due to having medical coverage ????

Insurer: Trupanion Canada

By: Ashley

Useful
Verified May 18, 2023

Quick reimbursement after filing claim

All I had to do was ask my vet to submit the claim to trupanion, and I was reimbursed in less than 24 hours.

Insurer: Trupanion

By: Ken

Useful
Verified May 18, 2023

So happy I have Trupanion for my dog

An unexpected emergency room visit in a town. Three hours from home was certainly made simpler, knowing I have Trupanion for my dog.

Insurer: Trupanion

By: Janet

Useful
Verified May 18, 2023

Little Annie and Trupanion

Because of Trupanion, I have been able to give my little dog the care she has to have to deal with her illness. Thank you for being there for us.

Insurer: Trupanion

By: Hubert

Useful
Verified May 18, 2023

Trupanion made it quick and easy (KL)

I was able to find coverage for my kitten hassle free. Was a very quick process and very easy to sign up. After I had signed up got all the information I needed for the pet insurance and didn’t have to wait.

Insurer: Trupanion

By: Kassandra

Useful
Verified May 18, 2023

Good but not great.

I was one day shy (less than 24 hours) for a claim. You denied it!

Insurer: Trupanion

By: Alan

Useful

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