Claim Coverage

Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.

60,076 total


July 06, 2022

Very fast and easy to get money back

Being that I had never heard of this company before, I was a little skeptical, but I am impressed by how fast and easy it was to both submit a claim and get money back. A very friendly customer service agent reached out to me right away, as there was some info missing from my claim, and I received money back within a few days. A breath of fresh air, especially compared with my old insurance provider. Definitely recommended.

Insurer: PHI Direct

By: Lilia

Useful
Verified July 06, 2022

Pleasantly Surprised

I got Trupanion when my cat was adopted as a 6 week old rescue kitten. I've only had to use it twice but both times, the claims process was easy and fast. My cat is 12 now and I expected to meet a lot of resistance when filing this most recent claim but just as the first time, the claim was processed quickly and the reimbursement was fair. I encourage all of my friends with pets to get them insured early and I found that Trupanion was the best value. In the long run, the peace of mind in itself is worth the monthly cost.

Insurer: Trupanion

By: Laurette

Useful
Verified July 06, 2022

Chihuahua with bladder stones

We took our Chihuahua (Poco) in for a routine teeth cleaning. During the initial testing, the doctor found some blood in his urine. The doctor investigated and found he had numerous stone like deposits in his bladder. They operated on him and removed all the he is his old self again. We have had our insurance through Fetch (formerly PetPlan) for approximately five years. I filed our first claim and Fetch settled it within the week. Outstanding service! I have recommended Fetch to all our friends and neighbors.

Insurer: Fetch

By: Michael

Useful
Verified July 06, 2022

Chihuahua with bladder stones

We took our Chihuahua (Poco) in for a routine teeth cleaning. During the initial testing, the doctor found some blood in his urine. The doctor investigated and found he had numerous stone like deposits in his bladder. They operated on him and removed all the he is his old self again. We have had our insurance through Fetch (formerly PetPlan) for approximately five years. I filed our first claim and Fetch settled it within the week. Outstanding service! I have recommended Fetch to all our friends and neighbors.

Insurer: Fetch Canada

By: Michael

Useful
Verified July 06, 2022

Mia's tooth extraction experience.

Very pleasant customer service and timely claim payment.

Insurer: Trupanion

By: Jodi

Useful
Verified July 06, 2022

Super quick service

Our puppy unexpectedly fell ill and it was incredibly stressful. We were also worried about the potential cost. Trupanion seamlessly and rapidly stepped in and covered most of the vet expenses. It was so quick, efficient and helpful during such a stressful time. Amazing service!

Insurer: Trupanion Canada

By: Kimberly

Useful
Verified July 06, 2022

After submitting a claim it has never taken more than 2 days for Trupanion to have the settlement amount in my checking account!

After submitting a claim, it has never taken more than 2 days for Trupanion to have the settlement amount in my checking account!

Insurer: Trupanion

By: Barbara

Useful
Verified July 06, 2022

After submitting a claim it has never taken more than 2 days for Trupanion to have the settlement amount in my checking account!

After submitting a claim, it has never taken more than 2 days for Trupanion to have the settlement amount in my checking account!

Insurer: Trupanion

By: Barbara

Useful
Verified July 06, 2022

Satisfied customer.

Great experience with quick response to claim. Highly recommend.

Insurer: Trupanion

By: William

Useful
Verified July 06, 2022

Satisfied customer.

Great experience with quick response to claim. Highly recommend.

Insurer: Trupanion

By: William

Useful

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