Claim Coverage
Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.
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This insurance company is a total scam
I've been using this insurance company for 7 years on two different pets. My dog came down with a very rare and fatal disease. She was in the hospital for a month and racked up a bill more than $40,000. I felt confident because I had insurance and I would be protected at least 50%. But this company does not spend more than $5,000 annually. It's a total waste. For the amount you pay you do not get much of a value unless your dog or cat has recurring extremely minor issues which is statistically extremely rare. When I was trying to file claims they kept telling me the claims were illegible and then I would get an agent on the phone after hours and hours of trying who would say that the reports I sent were extremely legible. I would download the PDF directly from the website and upload it to their portal and they would claim it was smudged even though it was never printed or had any opportunity to get smudged. Over and all, this is an absolutely terrible company and no one should even slightly consider using them under any circumstance. There are plenty of good alternatives.
Insurer: Pets Best
By: Donovan
Consistent Good Service
Amount covered was promptly (within a day or two of making the claim) delivered to our account, as it always is.
Insurer: Trupanion Canada
By: Kathy
Worth every penny!
My claims are processed successfully every time. I even submitted an appeal and it was handled quickly. I canât thank Trupanion enough!
Insurer: Trupanion Canada
By: Carly
Coverage denied is far worse than read in the Trupanion Explanation of Benefits.
Coverage denied is far worse than read in the Trupanion Explanation of Benefits.
Insurer: Trupanion
By: Paige
Tazziâs allergys
I thought a allergy shot should have been completely paid for
Insurer: Trupanion
By: Karen
People are nice but they actively try not to pay out on claims.
People are nice but they actively try not to pay out on claims. Too picky on pre-existing conditions and overall think I will be better saving hte monthly premium vs paying them.
Insurer: Trupanion
By: Amy
Pet insurance for dummies.
{ was impressed with both the representative on the phone & the simplicity of your coverage & her explanation.
Insurer: Trupanion
By: Joan
Easy online process and extremely rapid resolution so far.
Easy online process and extremely rapid resolution so far.
Insurer: Trupanion
By: Amelia
Long time customer happy w/ service
Expected for the claim to take a bit of time to process, but I was pleased with the occasional message reminding the claim was processing. Frankly, Im glad I donât have to call up for status all the time. The explanation of the claim was clear and straight forward. Thank you
Insurer: Trupanion
By: Carlos