Claim Coverage

Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.

60,076 total


Verified July 30, 2022

Awesome Service

Everything went smoothly. Direct billed to vet was awesome.

Insurer: Trupanion Canada

By: Todd

Useful
Verified July 30, 2022

Very easy to understand claims process

Very easy to understand claims process

Insurer: Trupanion Canada

By: Stephen

Useful
Verified July 30, 2022

Good experience, best coverage

Good customer service. Jasmeen Cavalli helped sign me up and she was super helpful. The insurance seems like it is good. I like that your premiums do not increase based on your pet's age. I also like that the deductible is per condition, but I wish that there was a yearly max or something like that in case you have multiple conditions in a short time period. Its also tricky that you cannot lower your deductible or add the riders after 30 days. It would be nice if you could do this once a year or something like that. 30 days is also a long wait period for your coverage to begin. The premiums are also a bit higher than most other companies, but I am hoping it will be worth it long term. I also like that Trupanion can pay your pet directly. It is also nice that customer service is there 24/7 in case you need them.

Insurer: Trupanion

By: Kelley

Useful
Verified July 30, 2022

AWESOMEEE EXPERIENCE REGISTERING

Great experience signing up. My customer service representative was extremely knowledgable and took the time to answer all the questions I had. Even during the registration process, still continued to answer my questions and give guidance where he could. I hope I never had to use Trupanion, but if I do, hopefully I will have the same experience.

Insurer: Trupanion

By: Lorena

Useful
Verified July 30, 2022

Trupanion is great!

Liam’s are processed quickly

Insurer: Trupanion

By: Scott

Useful
Verified July 30, 2022

Easy!

Claim handled in lass than a day . Very easy.

Insurer: Trupanion

By: candace

Useful
Verified July 30, 2022

Customer service is excellent.

Customer service is excellent.Pet insurance coverage is awesome. Any questions or concerns or payouts have been taken care of promptly.

Insurer: Trupanion

By: David

Useful
Verified July 30, 2022

Had the coverage I needed and very good customer service.

Had the coverage I needed and very good customer service. Extremely helpful and very nice!

Insurer: Trupanion

By: Frederica

Useful
Verified July 30, 2022

Trupanion Is Reliable

I noticed that they claim was processed faster.

Insurer: Trupanion

By: Carlotta

Useful
Verified July 30, 2022

Our Toby

I was very pleased to have trupanion.Our shitszu was really sick in icu hospital for 7 days ,we almost lost him twice during his stay.He had 5 transfusions during his stay.His gust for life is unblieviable.Each day he is starting to be more like himself.Iwas so greatful we had trupanion the cost was enormous but we only paid 10% for our love.

Insurer: Trupanion

By: Elizabeth

Useful

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