Claim Coverage
Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.
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It's a good company that is reliable to pay claims.
It's a good company that is reliable to pay claims. I was disappointed that being a loyal paying customer for the past 17+ years, I wasn't eligible for a first free month with our new puppy and I had to wait 2 30 days for any illness coverage. This is due to our vet not dealing with Trupanion and not able to offer the deal. This is our third dog we've insured with Trupanion. We were offered a free first month and immediate coverage with pets plus us pet insurance but I declined it because I'm loyal to Trupanion.
Insurer: Trupanion Canada
By: June
Helpful on a very sad day
We appreciate your prompt response to the claim. You helped to make tuff decisions as easy as possible.
Insurer: Trupanion Canada
By: Kent
Excellent claims processing
Excellent claims processing
Insurer: Trupanion
By: Alan
Trupanion is really worth it!
Always pays they're portion, and very quickly.
Insurer: Trupanion
By: Nat
The Trupanion app
easy to submit and quick pay back
Insurer: Trupanion
By: Robyn
Excellent and timely service
Great service and kept me informed of the progress of the claim
Insurer: Trupanion
By: Mark
I have been a Trupanion customer for over ten years.
I have been a Trupanion customer for over ten years. I had the basic insurance with the recovery and complementary care added for my first dog Barkley, who was a German shepherd. In his older age he developed arthritis and hip dysplasia/ a lump that needed to be removed. Trupanion covered 90 percent of all his medications/ supplements for his issue and also 90 percent of his water/ physical therapy/surgery. I would have never been able to afford those services that helped him so much. When he got sick at the end of his life they helped me greatly in the emergency room with costs. The cost alone would have financially killed me if they didnt pick up the 90 percent. The people in the customer service dept are always compassionate, wonderful and helpful. I have nothing bad to say about Trupanion, I recommend them to everyone. I just got a new puppy and called right away to get the same insurance package for him. What a relief knowing that I can afford to take care of my dog with the help of Trupanion and that I can always call and speak to someone who understands me, is compassionate and loves animals.
Insurer: Trupanion
By: Kimberly
i have been with trupanion for over 11 years now and they have always refunded my claims without any issues.
i have been with trupanion for over 11 years now and they have always refunded my claims without any issues.
Insurer: Trupanion
By: Tom