Claim Coverage
Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.
63,366 total
Other Categories
Very Satisfied...so far
Very happy with Many Pets so far! Cooper had previous allergy issues before signing up with them, but after 18 months with no vet visits re: allergies, Many Pets accepted a claim after 18 months from sign up. I don't think any other insurance provider has this program. They also cover a bit for Dental. Cooper had to have extensive dental work (root canal) totally covered up to 90%. I am so far very pleased with this Pet insurance and customer service is SUPERB!!! When you talk to someone, they don't sound like robots. They sound like people that really know and believe in what they are talking about. It's a great company
Insurer: ManyPets
By: Robin
They made everything so easy at a difficult time!
My Citi is only 5 and in mid August unexpectedly went into acute renal failure. She was in the hospital for 6 days, then needed to go to the vet multiple times a week for the next few weeks. After that it was once a week for 2 months, and now she is down to going once a month. With the hospital, various medications, and necessary bloodwork at each visit, the bills added up quickly. It literally would take me less than 5 minutes to upload my invoices to the healthy paws website and I was paid through direct deposit within a week of submitting each invoice. They never questioned any bill. With everything that was going on, I can't tell you how much the ease of this was appreciated. I love this company and highly recommend them. PS Citi wasn't supposed to live past Labor Day (2023). She has made a miraculous full recovery!
Insurer: Healthy Paws
By: Janyce
LIFE SAVER
When my dog accidentally ate something TOXIC, I was a very nervous Momma. Scared and overwhelmed I rushed her in to the Emergency Vet. After an overnight stay and medications to be given at home my final invoice topped out at just over $4,000!!! I thought I would die right there on the spot. HOW was I going to cover this? I managed to get a loan, but the payments were just as much as my car payment! I gathered my documents from the VET and promptly submitted my claim. Exactly 11 days later the claim had been processed, approved and I will be reimbursed as per my policy, right down to the penny! THANK YOU!!! My portion of this bill is now a MUCH EASIER pill to swallow - unlike my dogs meds are for her. A+
Insurer: MetLife
By: Nicolett
Meme
Once established, it is very easy to submit claims and receive reimbursement through direct deposit. Customer service is very helpful anytime I have a question. I definitely recommend MetLife Pet Insurance.
Insurer: MetLife
By: Kenneth
Pets Best - Wouldn't consider another company
We have 2 boxer boys. We had our pet insurance with a different company that we were very unhappy with prior to Pets Best. We are so pleased with Pets Best. Claims filing online, even by mobile phone, is quick and simple. Every claim we've submitted has been paid out as expected based on our policy coverage, and is direct deposited into our bank account. When we've needed to contact them with a question, customer service has been courteous and responsive. Thank you Pets Best for helping us care for our favorite boxer family members.
Insurer: Pets Best
By: Jennifer
Healthy Paws 5 Stars
Our golden had a GDV (stomach flipped) emergency, and would not have survived without extensive surgery to save his life. Healthy Paws Pet Insurance came through for us, reviewed and paid the claim in a timely manner. We are completely satisfied, the coverage was there when we needed it!
Insurer: Healthy Paws
By: Robin
make sure you know what you are buying
When i signed up for pet Insurance i was led to believe that the premium i was paying included wellness. I took my dog to the vet to check on some discharge in her eyes and i was given some drops and the eyes cleared up. I then made a claim to Pets Best and nothing on the claim was covered not a single penny. I guess you have to have your dog hit by a car to be able to make a claim that is processed. Lousy customer service. When i called the person was unapologetic like i was an idiot to assume that any of my dog's bill would ever be taken care of. I canceled right away and now have pet insurance with Spot and wellness is included for almost the same price i had been paying Pets Best for a couple of years. Make sure you ask and get it in writing before you sign up.
Insurer: Pets Best
By: David
Best Insurance Provider!!!
We got insurance for our dog because she is getting older and we wanted to make sure we were never faced with the option of either helping her or euthanizing her. I am extremely glad I did! 6 months later and she was diagnosed with Addisons disease. The claim process is SO easy and we had our money back basically within 48 hours. They are quick to respond and their customer service is top notch. Moving forward, if we ever get another fur baby again, I will insure them from the beginning. It is very affordable and you can customize your plan to meet your needs.
Insurer: Lemonade
By: Taylor
Very easy insurance
Lemonade makes it so easy to file a claim, everything is done through the app and you don’t have to call or sit and wait for hours to speak to someone. I love the online chat service because you can file a claim at literally anytime. I love that I can submit my supporting documentation via the same chat and reimbursement is quick. So happy we got lemonade for our fur baby.
Insurer: Lemonade
By: Liliana
Covered dog's emergency visit and TPLO surgery due to injury/CCL tear
We are lucky we signed up for pumpkin. We talked about it for a while and never did and then decided to right before a trip and an annual checkup with the vet. That week, our dog went to jump on the bed and tore her right CCL and needed TPLO. Had to send pumpkin a million documents from her vet visits, but they covered it. Originally put it on carecredit and completed the claim process which took 7 weeks and then they paid the claim out within the week that they approved it. Unfortunately her left back leg CCL is completely torn now. Hoping they cover this one since it tore compensating for the right side. We have the unlimited plan.
Insurer: Pumpkin
By: Kortney