Claim Coverage
Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.
63,366 total
Other Categories
Not worth the price
They don't want to cover anything
Insurer: ASPCA
By: Tim
Insurance for pets is a necessity
As a Field Trial team there was always the possibility of injury in our sport and I took out insurance on Tundra just in case. Fortunately Tundra finished his career as an Amateur Field Trial Champion with out any major injury. One evening while relaxing at home, Tundra started to show signed of discomfort and less than two hours later he was in severe distress and showing signs of a bloated stomach. A quick trip to the ER was required.. Needless to say this illness is very serious and could cause death. Tundra has fully recovered and is back to old self. The treatment cost many thousand of dollars and without the assistance of Tundras insurance I would be financially devastated.
Insurer: Pets Plus Us
By: James
Claims were covered!
Peanut had a bite and needed extra care including surgery to repair his wound. Met Life covered all of it. Decisions were made quickly and I received a check in a timely. I thought the premiums were reasonable given what I was receiving. I did my homework and checked out other companies. Met Life offered me exactly what I needed for Peanut. Great experience so far!
Insurer: MetLife
By: Monica
Pets Best is the BEST
We decided to get pet insurance when our male cat Tizzy for four months old. Our niece, who had five different animals at the time, suggested Pets Best. We look at several different carriers and went with Pets Best. Tizzy became ill after surgery at five and a half months and Pets Best remitted our portion within 10 days time. He again became ill at almost seven months and each time he had to have a procedure or visit the animal emergency hospital, our payment was on time, within 10-12 days of his service. Filing a claim was easy online and the Pets Best staff keeps you apprised of the time frame for payment by email. Our Tizzy is healthy and happy finally and we are very happy with Pets Best coverage and their staff.
Insurer: Pets Best
By: Kathy
Zips TPLO surgery
Never thought having insurance and a pet would come in handy, Zip hurt her leg playing outside and thank God I had Trupanion insurance, the claim process was easy and I would recommend it to all pet parents. Also Thanks Dr. Nenninger at Wewoka Animal Hospital in Oklahoma for taking care of my girl!!!
Insurer: Trupanion
By: Priscilla
Overrated - difficult to use
I've had an issue with Fetch pet insurance with literally every interaction I've had with them. When submitting a claim for my dog they misread the dog's birthday and the date of the exam and kept insisting the claim was ineligible, and I had to contact them several different times to get it corrected and finally covered. They also randomly lost all of my pet's medical records. So frustrating.
Insurer: Fetch
By: Meaghan
Bunch of d$&n crooks
Tried MetLife because I googled good pet insurance, boy was I wrong! I turned in all my receipts on everything and my veterinarian office sent in the soap reports and everything was denied except 3 claims, all her heartworm and flea medicines denied , pain medicine denied because she had surgery and it was over $ 4000.00 which I paid out of pocket because that surgery was done before I got pet insurance but the veterinarian gave her a pain reliever 5 months after the surgery because she evidently stepped in a hole on the surgery leg and he gave her medication but they once again said pre-existing, her stepping in a hole is not pre-existing, they took my my hard earned money every month so to me that’s a pre-existing lie when you continue taking money out of my account and know damn well you buying all my claims, I will be contacting BBB and believe me I had several people asking me about this company and today I called each one of them personally and told them to run and never ever deal with this company, that are crooks and scammers just out to take people money, I should have known it was to good to be true something told me not to I should have went with my first intuition! I can’t even imagine all these 5 star reviews are true, I would like to take them to court, the ones who have been scammed need to ban together and sue them!
Insurer: MetLife
By: Franchesa
Pet's
I've had other pet insurance and for my pets Trupanion is the best!!! So far they have been there for me and my pet...
Insurer: Trupanion
By: Cheryl
Terrible rates, poor claim processing..worst insurance ever
My insurance went up to $283 a month, ridiculous for an 8 year old healthy dog. Will be cancelling of course…claims are a pain to send and process . Increasing premium by $100 a month is total robbery, wish I had never signed with this company.
Insurer: Fetch
By: Pat
Latest 1 comments
I am seriously thinking of purchasing the insurance but your experience is awful
Best decision I've ever made!
My 4-year-old rescue is recovering from acute kidney failure. He spent a week in the hospital and has had at least a dozen follow-up visits, lots of tests, and ongoing medication. His excellent care comes with a big price tag. Thankfully, I had made the decision for pet insurance -- and Healthy Paws has really come through! They cover exactly what they say they will cover, filing claims couldn't be easier, and reimbursement lands in my bank account within a few days. Without a doubt, Healthy Paws is a 5-star pet insurance provider!
Insurer: Healthy Paws
By: Victoria