Claim Coverage

Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.

59,823 total


Verified August 12, 2022

Quick easy claims experience

Quick easy claims experience

Insurer: Trupanion Canada

By: Jennifer

Useful
Verified August 12, 2022

Great company

Prompt acknowledgement of claim. Then detailed itemized list of paid and unpaid items, and swift payment

Insurer: Trupanion Canada

By: Tessa

Useful
Verified August 12, 2022

First claim, easy!

Vet submitted the claim and it was reimburse immediately by cheque.

Insurer: Trupanion Canada

By: Cynthia

Useful
Verified August 12, 2022

I used to rave about pet insurance.

I used to rave about pet insurance. Your insurance company has my dog having a preexisting condition from when he was NINE WEEKS OLD AND I JUST BROUGHT HIM HOME. We were trying to figure out puppy food which the one he was on hurt his stomach. Now for life trupanion considers anything digestive a preexisting condition. That’s the equivalent of a human baby wearing diapers who has to poop in the diaper and when the child is 8, he/she is considered to have a preexisting condition. Makes no sense, right!?

Insurer: Trupanion

By: Erica

Useful
Verified August 12, 2022

I like Trupanion but some of their exclusions are chronic medical conditions not preventive.

I like Trupanion but some of their exclusions are chronic medical conditions not preventive. Also, the increase in policy yearly percent wise is way to high and the reasoning sent to policy holder makes no sense.

Insurer: Trupanion

By: Dawn

Useful
Verified August 12, 2022

Vets can pet claim thru in office Easy online access Reps help if needed

Vets can pet claim thru in office Easy online access Reps help if needed

Insurer: Trupanion

By: Marsha

Useful
Verified August 12, 2022

Callie Elizabeth’s first claim

Would have liked to have known I needed to submit things from the vet for the past 7 years for Callie Elizabeth’s vet visits as when she truly got deathly Ill it felt like I wasn’t believed because you didn’t have any past Dr records

Insurer: Trupanion

By: Denise

Useful
Verified August 12, 2022

Easy claims submission & prompt reimbursement.

Easy claims submission & prompt reimbursement.

Insurer: Trupanion

By: Alfred

Useful
Verified August 12, 2022

Easy to claim a injury

Extrem easy to claim a injury and it was a really fast process.

Insurer: Trupanion

By: Rebekka

Useful
Verified August 12, 2022

Happy customer!!!

I have absolutely loved trupanion. I only wish when I first enrolled I knew about the additional riders for things like rehab. But would definitely recommend to all my pet owning friends!!!

Insurer: Trupanion

By: leah

Useful

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