Claim Coverage

Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.

64,709 total


September 08, 2025

Pets best is honest and reliable…

Pets best is honest and reliable coverage! Claims are easy to submit but can take a couple weeks to process. In the end, they always reimburse what your elected plan covers. It’s has already saved us over 10K in medical expenses for our unlucky, but very loved cat.

Insurer: Pets Best

By: Karishma Cantarero

September 07, 2025

Never had any issues with Embrace Pet…

Never had any issues with Embrace Pet Insurance in over 5 years!

Insurer: Embrace

By: Sandra Barbo

September 07, 2025

Embrace Disappointment

My Pet has been with Embrace since he was born and their service has always been a five star experience. Up until I had a claim from 2023 that I realized I never submitted due to ongoing hospitalizations, having two strokes and now I suffer from seizures. When asked if they could please make an exception, the representative placed me on hold for several minutes to ask a manager. I was then asked if I had other claims I planned to submit and I said yes (2) . Due to a recent dental surgery my baby needed. He had abscess, bloody stools etc. She then placed me on hold again, came back and said they would not honor the old claim. I was full of disappointment because I have not submitted any claims since 2021. My plan increases from paying 54, 70 and now to over 120. I just told over the phone I hope you feel better. I just don’t understand where the compassion within this conversation was and ended. I’ve been in the Healthcare industry for over 25 years and I would do everything in my power to help a patient and within the community.

Insurer: Embrace

By: Yvonne Montone

September 07, 2025

Healthy Paws is a great company

I've been insured with Healthy Paws since getting my first dog in 2017. Healthy Paws is great to deal with and they make filing claims very easy. They have excellent communication and keep customers updated with their claims process. Payments also arrive quickly. I'm very pleased with the company and recommend it to anyone!

Insurer: Healthy Paws

By: Philip Krajewski

September 07, 2025

Normally I have no problems with my…

Normally I have no problems with my claims however I was unable to submit the claim through the regular channels and had to send the information email. I have been asked numerous times fir the diagnosis for this claim for Boo and have replied. I have now just resulted the entire thing because now the suit claim process is working which unfortunately is not always the case. I hope my resubmission helps

Insurer: Embrace

By: Susan

September 07, 2025

Quick response time from filing to…

Quick response time from filing to closure of claim. Great job 👏🏼

Insurer: Spot

By: La Shawn Pender

September 07, 2025

Don’t waste your money

I filed a claim for my 17 month old AmStaff. She had a skin infection and bumps all over her body. Not only did it take Pets Best a month to process the simple claim, but they also denied every single covered expense. Their reasoning?! They requested ALL of her medical records. Which is crazy because they HAVE all of her records. This was the first time she’s ever been ill. Don’t recommend them at all!!

Insurer: Pets Best

Veterinarian: East Orange Animal Hospital

By: Angie

Useful
September 07, 2025

Great Choice - Pets Best

We are very happy we chose Pets Best to insure our 3 Labrador Retrievers! They have a very easy claim process, quick reimbursement, excellent customer service, and respond immediately to any inquiry.

Insurer: Pets Best

Veterinarian: Towne Line Veterinary Group

By: Edward

Useful
September 07, 2025

Pets Best Review.

Im new to insurance on animals so i was skeptical at first. After purchasing two very expensive miniature dachshunds, i knew i had to get them covered right away. After searching and searching, multiple different recommendations and videos explaining others experiences with different pet insurances, i went online to Pets Best and gave them a call for a run down of all coverage i could have to fit my budget. Within the time frame of holding 2 policies, ive already submitted 2 seperate claims. Choosing a insurance company that could help me with wellness visits and check ups was a huge must! Overall im very pleased and rest better knowing my two boys are covered and in great hands! Pets Best holds a great reputation and has the friendliest customer service team. Thanks Pets Best! Sincerely, Bri, Pumpkin & Sven.

Insurer: Pets Best

Veterinarian: South Shore Animal Hospital

By: Bri

Useful
September 07, 2025

They helped me with my bill when I…

They helped me with my bill when I needed it the most. They are great for emergencies.

Insurer: Spot

By: Donna

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