Claim Coverage

Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.

59,685 total


Verified September 26, 2022

My our recent issues with Charlotte Trupanion was there and pre approved our procedures right away.

My our recent issues with Charlotte Trupanion was there and pre approved our procedures right away. I have nothing but excellent help from this group.

Insurer: Trupanion Canada

By: Patricia

Useful
Verified September 26, 2022

Non-plussed by Coverage

$1000 vet bill, $400 deductible, and only $273 was covered. What’s the point of having insurance if it covers so little of the cost of an injury treatment?

Insurer: Trupanion Canada

By: Matt

Useful
Verified September 26, 2022

claims are handled quickly and efficiently - thank you so much

claims are handled quickly and efficiently - thank you so much

Insurer: Trupanion Canada

By: Ursula

Useful
Verified September 26, 2022

I quoted an old claim regarding a leg issue and they said it was another issue - when it clearly says leg.

I quoted an old claim regarding a leg issue and they said it was another issue - when it clearly says leg. Plus they did not attach a form to appeal. Plus they divided up the claim into three different claims for the same issue In past claims have been dealt with clearly. This is a paper case and a waste of my time. Especially when it was clear on the initial submission

Insurer: Trupanion Canada

By: Jean

Useful
Verified September 26, 2022

My large claims have been pending for longer than estimated.

My large claims have been pending for longer than estimated. That is the only frustrating part of my experience. All the interactions have been positive and the claims process is quick and easy.

Insurer: Trupanion Canada

By: Leah

Useful
Verified September 26, 2022

We had coverage with you for our last dog.

We had coverage with you for our last dog. The coverage helped him through a severe illness and a couple of surgeries. We could never have afforded those treatments. Because of your help he lived 14 happy years. Now we have coverage for our goldendoodle. It's comforting to know we can take proper care of her health needs with your help.

Insurer: Trupanion Canada

By: Susan

Useful
Verified September 26, 2022

Quick

Approved and paid very fast

Insurer: Trupanion

By: Wayne

Useful
Verified September 26, 2022

Excellent claim service

As always, Trupanion was prompt in paying and fair. I have been pleased with the service for a number of years and wouldn’t dream of changing to another insurance provider for my pets.

Insurer: Trupanion

By: Gwynne

Useful
Verified September 26, 2022

Customer service has always been excellent whenever I have called and claim payment has been processed quickly.

Customer service has always been excellent whenever I have called and claim payment has been processed quickly.

Insurer: Trupanion

By: William

Useful
Verified September 26, 2022

Fastalways accurate with no questions asked.

Fast,always accurate with no questions asked.Very happy!

Insurer: Trupanion

By: Melanie

Useful

Compare top pet insurance providers plans.