Claim Coverage
Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.
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Great pet insurance
PET Best handle my claim really fast I would recommend them and give them A five star rating
Insurer: Pets Best
By: John
I love Pets Best!
"All of my wellness claims for all four of my pets have been so easy - and made me feel like adding that benefit was completely worthwhile. Fast and easy submission process, processing time is quick and payment so easy with bank transfer option! Hoping my illness claims that are pending go as well!"
Petsbest for our Airedale Terrier!
Our Airedale Terrier is now 5 years old and we've had her covered by PetsBest since she was 2 or 3 months old. Even though the premiums are increasing as her age increases, we are still far ahead in reimbursements than premiums. Petsbest covers what they say they cover and processes claims within a reasonable amount of time. Most claims are process within 1 or 2 weeks, occasionally we've had it take 3 or 4 weeks to process, usually larger ones. Our first claim was at around 18 months old when we thought she might have hip dysplasia, and it took quite a bit of radiology and a few different doctors to figure it out. Thankfully she was found to be clear of hip issues, but we didn't hesitate to "pull out all the stops" to get her checked out. A couple of years ago we were chasing some digestive issues, and again, we didn't hesitate to agree to do a stomach scope plus some extra blood work because we knew our out of pocket costs would be limited. She recently has developed environmental allergies that require allergy shots every 6-8 weeks or so, and these shots are covered (after deductible). Also, occasional medications, diagnostic labs, etc. Even with my $1,000 annual deductible, I know my out of pocket illness/accident costs won't exceed that amount. Petsbest has been great so far!"
Insurer: Pets Best
By: C
Healthy Paws is great!
Easy to submit forms, generous reimbursement. Thanks, Healthy Paws!
Insurer: Healthy Paws
By: Kate
Pets Best - No Hassles Reimbursement
claims story: "I have Pets Best insurance on both my dogs. Never expected our Border Collie would develop an issue a few days after his 3rd birthday. PetBest was there for us and had no issues covering the Primary Vet, Veterinary Ophthalmologist and Veterinary Dermatologist along with the medications. Absolutely no issues or challenges for reimbursement. Ty to Pests Best."
Prompt Claim Handling
My claim was handled very promptly. The explanation of benefits was detailed and clear. I was very satisfied with my claims experience.
Insurer: Pets Best
By: Elizabeth
Healthy Paws Pet Insurance
Healthy Paws Pet Insurance review We chose Healthy Paws pet insurance on the recommendation of a friend and we're so glad we did! We did our due diligence and compared several pet insurance plans before choosing Healthy Paws for their illness/accident plan. It's an affordable plan that offers enough coverage to really make a difference when unexpected emergencies arise. We can cover routine yearly exams and medications, but this plan gives us an extra level of comfort if our pup should become ill or is injured in an accident. As luck would have it our 6 month old puppy became ill with a stomach issue that required an ultrasound and overnight stay in the hospital. It was crazy expensive but Healthy Paws came through with flying colors. The plan covered 80% of the total cost (minus the deductible) and the money went into our checking account within 3 business days of submitting our first claim. We are very pleased with how smoothly the claim and reimbursement process went. I should add that we chose this particular plan because it fits our retiree budget, but they offer several plans to suit all needs. We highly recommend Healthy Paws. P.S. Our pup recovered quickly from his illness and is back to his same old puppy shenanigans. 🐾
Insurer: Healthy Paws
By: Nancy
Pets Best Happy Customer
"I've been very pleased with my decision to go with Pets Best for my pet insurance so far. I did extensive research (reading all articles, top 10 ratings, calling the customer service lines) for many companies and Pets Best was among the top 5, if not #1, in everything I looked into. The only complaint I saw was that the time between submitting the claim and receiving the reimbursement was between 15-42 days. I was hesitant at first but I'm here to say that I submitted my claim on a Monday (Wellness/Annual Visit), I was notified on Wednesday about receiving my reimbursement, and I received the reimbursement in my account on the following Wednesday - Less than 2 weeks! I feel like I made the right decision with Pets Best. "
Scam company
My dog ingested a foreign object from the trash, which caused him to vomit. Initially, he vomited a corn cob. Unfortunately, vomiting continued weekly, and the vet ultimately diagnosed him with pancreatitis. Treatment is ongoing, and we may need to perform X-rays. Pet Best Insurance deemed this incident not an accident and denied coverage. This highlights their tendency to find excuses to avoid paying claims. I strongly advise against purchasing insurance from them.
Insurer: Pets Best
By: Matt
Excellent Service and Speedy Claim Reimbursement
I am super impressed with the service and speedy claim process. A prime example is when my dog had surgery. Not only was the claim process easy and the claim reimbursement speedy, but they went a step further to follow up on my dog's recovery. It really meant a lot for Healthy Paws to reach out. Definitely a testament to such a caring company.
Insurer: Healthy Paws
By: Lisa