Claim Coverage
Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.
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Fabulous
Easy to submit and great communication during claims. They were so kind. Our guy ended up passing away with bone cancer and they were so compassionate. Quick response and payout for all claims. No hassle, great service. We have had 3 policies and no compalints only excellent service.
Insurer: MetLife
By: Kim
Best Decision Ever
Purchasing Pets Best Insurance for my cats is one of the best things I've ever done. It has paid for all of the shots and visits for them as kittens. Both kittens had some eye and respiratory infections. Office visits and medications were covered. One developed asthma and was prescribed an inhaler to be used twice daily. Pets Best covers the cost of the inhaler. Spaying and neutering was also covered under the wellness plans. After spending thousands of dollars on a previous Pets medical issues, I knew how quickly vet bills can add up. I recommend every pet parent consider purchasing Pets Best Insurance for their fur babies.
Insurer: Pets Best
By: Janet
Best Care and Easiest service Ever
Healthy Paws has covered our Labrador Kona for her entire 10 years. We have had minimal claims until now. Healthy Paws helped make her illness treatment seamless. They were supportive and paid claims immediately.
Pets best not the best
My pet had allergies before, and the recent claim was for an illness/ infection she was given antibiotics. Then vet recommended do to tests for thyroid disease and cushings disease, she was diagnose with probable cushings disease and all the test done was denied die to "Pre-existing condition" even tho this is the first time she was treated for thyroid and cushings disease. They came to the conclusion that it's related to her allergies! .... Healthy Paws Insurance is the was to go.
PETSBEST IS BEST!
The claims process is easy and are processes quickly! I totally understand my policy and know exactly whats covered so there are no surprises. I feel confident my two kitties are protected throughout their lives. Nobody should have to choose between care and the life of their pet! PetsBest has them covered for life!
Irresponsible false advertising
Pets' Best website clearly states that *all* policies cover veterinary behaviorists, yet they refuse to cover claims involving veterinary behaviorists if you don't buy a special rider to cover office visits. They claim it's not their fault their website contradicts their policy documents, so they don't have to honor it. And you can't purchase the rider to cover office visits without canceling your existing policy and starting a new one that excludes pre-existing conditions, and no other insurance company will cover pre-existing conditions either, so you're stuck with a useless policy. If they don't stand behind their own claims on their website for this issue, you can be sure they won't stand behind other assurances they make. Avoid.
Insurer: Pets Best
By: J
Best pet insurance out there!
"Very easy process and very quick response. Best Pet Insurance Company out there. Highly recommend. Thank you Pets Best!"
Finally!
Finally a pet insurance company that does all they say. My claims are addressed quickly and responded to with clear explanation. The claims process is so user friendly. This insurance is better than my health insurance. Highly recommend!
Insurer: Pets Best
Veterinarian: Westside Animal Clinic, A Thrive Pet Healthcare Partner
By: Stephanie
pets best review
I have never had a problem with Pets Best Ins. Every claim I processed was carefully reviewed and explained as to the why or why not the claim was covered. Any concerns I would have, I would go back to the policy and review it. They were always on point to my policy. Very easy to file a claim and receive payment. Thank you
Premium wellness coverage paid for itself!
"I had my dog spayed and microchipped along with a rabies vaccine. The entire bill wasn't covered — but I expected that because I knew the limitations of the policy. But I was pleasantly surprised by the ease of making a claim and the speed of review. The reimbursement cuts my recent bills by more than half! All in all, I was reimbursed virtually the entire cost of the premium!