Claim Coverage

Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.

59,685 total


Verified November 21, 2022

Tucker

I am very pleased with this pet insurance company. It’s very easy to file a claim and is definitely worth having. Great customer service.

Insurer: Healthy Paws

By: Crystal

Useful
November 21, 2022

Effortless Claim...thank you Trupanion!

Our 9 year old Golden Doodle unfortunately suffered a Cruciate Ligament Rupture and required a surgery known as TPLO. The veterinary clinic dealt directly with Trupanion and Trupanion covered 90% of the $4700 bill with no hassle or issues. They even paid the vet directly so I only had to pay the difference from my pocket vs paying the whole bill and waiting for reimbursement. We have been with Trupanion since our Golden Doodle was 10 weeks old and they have always been excellent to deal with. Insurance is something you pay for and hope you never have to use. It is nice to see a company stand behind their claims. Highly recommend using them for your pet's insurance provider. Thanks again Trupanion for being there when we needed you!

Insurer: Trupanion Canada

By: Mel

Useful
November 21, 2022

Excellent and efficient!

Our hound has had a few issues lately. Claims have been processed quickly with direct deposit. We have saved over $1000 at this point! We are lifers!

Insurer: ASPCA

By: Kim

Useful
November 21, 2022

Dog owner

I've been using first Pet First & then they were acquired by met Life. They take care of claims right away, they answer their phone when you call. I have been very satisfied

Insurer: MetLife

By: Ronnie

Useful
Verified November 21, 2022

Easy to file claims. Fast reimbursement.

So easy to file claims. Fast reimbursement. Fantastic company

Insurer: Trupanion

By: Shari

Useful
Verified November 21, 2022

Outstanding! Thank you for helping Abby

Trupanion, again, was fantastic! We got a last minute opportunity to take advantage of an appointment cancellation and with very little notice, Trupanion approved the claim! Amazing! Can't tell you how much we appreciate the service and commitment.

Insurer: Trupanion

By: Karen

Useful
Verified November 21, 2022

The people I worked with are wonderful.

The people I worked with are wonderful. They did alot to help me get the claim processed right away. I am only wondering why it seems difficult to get everything processed, some of the vets have said that it is difficult to get payment from you. They say it is not streamlined enough. The last vet I went to said they won’t work with Trupanion again.

Insurer: Trupanion

By: Amber

Useful
Verified November 21, 2022

Very easy to submit claims prompt response when claim is filed when claim is being reviewed and when claim done/processed.

Very easy to submit claims, prompt response when claim is filed, when claim is being reviewed and when claim done/processed. Easy to talk with representatives when you have questions, you always get an answer.

Insurer: Trupanion

By: Cindy

Useful
Verified November 21, 2022

Great plan, every dog should have one!

Always quick and thorough

Insurer: Trupanion Canada

By: Fay

Useful
Verified November 21, 2022

My Vet processes my claims so I only have to pay My deductible.

My Vet processes my claims so I only have to pay My deductible. So simple! Customer service are very pleasant and helpful. Been a customer for my 4th furbaby now and it's always been constant, reliable and very friendly.

Insurer: Trupanion Canada

By: Lynda

Useful

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