Claim Coverage

Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.

59,685 total


Verified November 24, 2022

Easy claim processing.

Easy claim processing, quick payment directly to my bank account.

Insurer: Trupanion

By: John

Useful
Verified November 24, 2022

Trupanion is the best!

Submitting claims through Trupanion is always quick and easy. We can't say how much we have appreciated Trupanion's services and would recommend them to anyone seeking pet insurance.

Insurer: Trupanion

By: Nicholas

Useful
Verified November 24, 2022

Very easy to submit claims on line.

Very easy to submit claims on line. Great service, never a problem.

Insurer: Trupanion

By: Rod

Useful
Verified November 24, 2022

Very very pleased

Claims are promptly reviewed and refills on pet prescriptions are always paid.

Insurer: Trupanion

By: Linda

Useful
Verified November 24, 2022

Fast and Easy

It’s always easy and fast with the app

Insurer: Trupanion Canada

By: Paola

Useful
Verified November 24, 2022

Très bon service adore la couverture

Très bon service adore la couverture

Insurer: Trupanion Canada

By: France

Useful
November 23, 2022

Delay after delay to pay claims - still not paid

Our dog had seizures for the first time at 5 years old. Because this was our first claim, Lemonade requested medical records for the previous 12 months. Skip ahead one month from the initial claims submission and now their underwriter is asking for his neuter records from when he was 6 months old (4 1/2 years ago). The reviewer claims this is standard practice and written in the contract. The contract clearly states "nose to tail" medical records for previous 12 months. Requesting records for unrelated medical care well beyond the contracted review period service stinks of intential delays or intent to not pay. Multiple emails and multiple platitudes but we are still not reimbursed over a month after the claim.

Insurer: Lemonade

By: Stephanie

Useful
Verified November 23, 2022

Consistently good pet insurance

We absolutely love Healthy Paws Insurance and are thankful to have found them. Filing a claim is so easy, and we always get reimbursed within a week. Highly recommend this insurance to anyone with a pet.

Insurer: Healthy Paws

By: Nora

Useful
Verified November 23, 2022

Trupanion is the best!

Trupanion continues to impress. My Cavalier was diagnosed with multiple heart issues at age 2. Most recently we had to fly to Cincinnati from Vancouver Island for a life saving procedure to the time of $7800CDN. I submitted my claims and in one and a half days they approved 90% of the claim. I do not know what we would have done without them over the past 2 years! They also direct pay on the spot to approved vets in their program! Highly recommend!

Insurer: Trupanion

By: Toni

Useful
Verified November 23, 2022

Saving Keka

I’m truly blessed by having taken the advice of our Veterinarian Doctors advice of “having taken coverage with Trupanion for my Havanese, Keka Lee‼️ Trupanion by far has the “best team/support customer service” they are caring, providing answers to my concerns also the team that does the reviews to pay or reimburse are most accurate, they expedite your clams in a timely manner‼️ My Keka Lee is requiring surgery to enable her longevity of removal of life threatening tumors and cysts, I can guarantee the Tampa Bay Specialist Veterinary Hospital and surgeon to provide and proceed scheduling Keka Lee’s surgery date knowing she and I will be covered by my Trupanion insurance policy and team there to recoup percentage of this life saving surgery ‼️Thank You Everyone at Trupanion Health Insurance for Helping To Keep Healthy Our Furry Blessed Friends ‼️ Happy Thanksgiving 🍁 🦃 to all‼️ Sincerely, Keka Lee and Ann Winkler

Insurer: Trupanion

By: Judy Ann

Useful

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