Claim Coverage

Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.

59,211 total


March 16, 2023

Excellent service

Excellent service. Quick reimbursement. Absolutely no issues.

Insurer: MetLife

By: Deb

Useful
March 16, 2023

Healthy Paws - A Caring Pet Insurance

I highly recommend Healthy Paws. Our dog got sick, went to an emergency hospital, went to his regular vet, and ended up in a hospital for four days. The day after we submitted the claims, we received an email that Healthy Paws received medical documents and invoices. Next day, we received another email telling us the claims have been reviewed and completed. Seven days after we submitted the claims, we received a follow-up email asking us how our dog is doing. That evening we received the checks. I was quite surprised how efficient the process was. Not only Healthy Paws handled our claims well, they were concerned the wellbeing of our dog. That is why I highly recommend them.

Insurer: Healthy Paws

By: CAROLINE

Useful
March 16, 2023

Best Pet Insurance

My Ellie Mae has a large lipoma that required a cat scan. Once I paid the bill ($1680.) I submitted the claim form and the paid invoice to Healthy Paws for processing. Within a week I received my refund, (based on the deductible). I find the customer service amazing.

Insurer: Healthy Paws

By: Jaynie

Useful
March 16, 2023

Robbery

We have been with petplan for 6 years with our relatively healthy cav. We've submitted 3 claims in that time for minor issues. In the 6 years out policy has increased by 1500$/ yr They have no explanation for this except it should increase yearly. The payout for our claims total is about 400$. Truly unacceptable

Insurer: Fetch Canada

By: Jenn

Useful
Verified March 16, 2023

Easy to submit claims

Easy to submit invoice and claim form online fast response time and goes directly into my account. Perfect !

Insurer: Furkin

By: Britney

Useful
Verified March 16, 2023

Pet insurance for Surgery

Excellent experience. Our claim was p processed in a timely manner and all our expectations were met. It was very simple using the Trupanion app. Many thanks.

Insurer: Trupanion Canada

By: Lita

Useful
Verified March 16, 2023

Continue the good job

Trupanion never delays claim processing. They always explain by providing details on the decision. They are pets owners trusted partner. Thank you for your service.

Insurer: Trupanion Canada

By: Cherry

Useful
Verified March 16, 2023

Well worth having!

Very happy how fast the responses on claims and also the coverage trupanion gives.

Insurer: Trupanion Canada

By: Vicki

Useful
Verified March 16, 2023

Best pet insurer - no hassles

Fast, easy and efficient. Thank you Trupanion.

Insurer: Trupanion

By: Christopher

Useful
Verified March 16, 2023

My claim was processed quickly and effiviently

My claim was processed quickly and effiviently

Insurer: Trupanion

By: ED

Useful

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