Claim Coverage
Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.
59,211 total
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Excellent service
Excellent service. Quick reimbursement. Absolutely no issues.
Insurer: MetLife
By: Deb
Healthy Paws - A Caring Pet Insurance
I highly recommend Healthy Paws. Our dog got sick, went to an emergency hospital, went to his regular vet, and ended up in a hospital for four days. The day after we submitted the claims, we received an email that Healthy Paws received medical documents and invoices. Next day, we received another email telling us the claims have been reviewed and completed. Seven days after we submitted the claims, we received a follow-up email asking us how our dog is doing. That evening we received the checks. I was quite surprised how efficient the process was. Not only Healthy Paws handled our claims well, they were concerned the wellbeing of our dog. That is why I highly recommend them.
Insurer: Healthy Paws
By: CAROLINE
Best Pet Insurance
My Ellie Mae has a large lipoma that required a cat scan. Once I paid the bill ($1680.) I submitted the claim form and the paid invoice to Healthy Paws for processing. Within a week I received my refund, (based on the deductible). I find the customer service amazing.
Insurer: Healthy Paws
By: Jaynie
Robbery
We have been with petplan for 6 years with our relatively healthy cav. We've submitted 3 claims in that time for minor issues. In the 6 years out policy has increased by 1500$/ yr They have no explanation for this except it should increase yearly. The payout for our claims total is about 400$. Truly unacceptable
Insurer: Fetch Canada
By: Jenn
Easy to submit claims
Easy to submit invoice and claim form online fast response time and goes directly into my account. Perfect !
Insurer: Furkin
By: Britney
Pet insurance for Surgery
Excellent experience. Our claim was p processed in a timely manner and all our expectations were met. It was very simple using the Trupanion app. Many thanks.
Insurer: Trupanion Canada
By: Lita
Continue the good job
Trupanion never delays claim processing. They always explain by providing details on the decision. They are pets owners trusted partner. Thank you for your service.
Insurer: Trupanion Canada
By: Cherry
Well worth having!
Very happy how fast the responses on claims and also the coverage trupanion gives.
Insurer: Trupanion Canada
By: Vicki