Claim Coverage

Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.

63,140 total


Verified October 02, 2025

Be smart get insurance

I have had metlife for 3 years now, and with 3 dogs its a money saver! my only complaint is sometimes the claims take a long time, and every now and then a claim will attach to the wrong policy and that delays the approval process. otherwise getting pet insurance was the smartest thing i did. I save thousands with having 3 dogs.

Insurer: MetLife

By: RMP

Verified October 02, 2025

Decided to change pet insurance and…

Decided to change pet insurance and chose Pumpkin because of the coverage I was looking for and the price was not much more than my prior insurance.

Insurer: Pumpkin

By: Denise Lewis

Verified October 02, 2025

Efficient Claim Processing

Very efficient claim processing from portal intake to payout.

Insurer: MetLife

By: Kevin

Verified October 02, 2025

Flexible Options

I appreciated that Pumpkin listed standard options for insurance, but also allowed flexibility to customize insurance to best suite my needs.

Insurer: Pumpkin

By: Kyle

October 02, 2025

EMBRACE has responded quickly to every…

EMBRACE has responded quickly to every invoice submitted for a dog with acute liver disease. This has not been an easy time for me and my dog and it's great to have the support of Embrace .

Insurer: Embrace

By: Sandy

Verified October 02, 2025

Easy and fast

It was easy and fast. There wasn't a lot of back and forth and once all the information was provided the claims came through quickly.

Insurer: Spot

By: Alexis Smith

Verified October 02, 2025

Taking care of my claims in a timely…

Taking care of my claims in a timely manner means a lot to me and my little Yorkshire terrier

Insurer: MetLife

By: customer

Verified October 02, 2025

I had a great experience with…everything!

I had a great experience with processing my claim. I received payment expeditiously and without any issue

Insurer: MetLife

By: Lilyan Talia

Verified October 02, 2025

Customer service is great and ease of…

Customer service is great and ease of submitting claims and receiving payments is top notch!

Insurer: MetLife

By: Tanya Bush-Townsend

Verified October 02, 2025

Metlife resolved claims quickly

Metlife has resolved all of our claims very quick and their customer services are great.

Insurer: MetLife

By: Cesar A Davila

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