Claim Coverage
Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.
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Great insurance
We’ve had MetLife for my dog since we adopted him. It’s a great insurance company. Unfortunately we’ve had to use it a few times; and man, am I thankful we have it. Submitting a claim is quick and easy. Customer service is great. Receiving reimbursement is quick. 10 out of 10 recommend.
Insurer: MetLife
By: Jessica
Happy customer
I’ve had Healthy Paws for three different cats and two have needed to use the insurance at some point in time. The latest health scare would have cost us thousands, but we submitted our claims and within a week it was approved and the check was in the mail! They make it so easy, with no stipulations (much easier than human insurance) and I’m so grateful to have them. They even follow up asking about how my kitty is doing. Highly recommend!!
Insurer: Healthy Paws
By: Christina
I highly recommend Pets Best!
Direct deposit is super convenient. I've never had a problem with claim processing. They set me expectation for processing delays then paid me 48 hours later. I like the flexibility of coverage and deductible to help manage monthly premium costs. And I love that my deductible applies to the full calendar year rather than individuals incidents! I know there are lots of choices for pet insurance, but we came to Pets Best several years ago after a less satisfactory experience with another company, and I've never had a single regret. We've also taken advantage of the 24/7 televet service a few times and found it very helpful. I think it's great that Pets Best includes that service at no additional cost. I highly recommend Pets Best!
Trupanion came through
Trupanion coverage is amazing my dog needed surgery and within minutes was approved for $7100.00. Thank you Trupanion for allowing me to help my dog
You are nothing but money scammers! Just like every major evil corporation out there. SHAME
If I could give you a 0 or no stars at all I would! I waited two hours to get a quote from you and the vet and when I received it, it showed the majority of it "not covered" What the hell am I paying you almost $100 every single month and when I need coverage for my pet you covered $49 out $300 bill!!!! $49 coverage??? Is that fair to you fucking idiots that don't give a crap on anything other than your own fucking pockets. What kind of fucking scammers are you? You are not helping pets and pet families! You are helping your own fucking pockets!! Shame on you and all your stupid services. People are completely crazy to waste their money on you garbages!
Insurer: Trupanion
By: Marinela
Mommy to 4 Persian cats!
I have 4 Persian cats insured with Healthy Paws. They are the best pet insurance company around with a great app that is very easy to use to submit a claim or you can go online. You get an immediate response claim received and within 24 hours a claim number and payment is very prompt normally within 7 days. They do not ask for any vet charts and look for reasons not to pay. And the couple of times I have had to call - their customer service is super knowledgeable and very nice and helpful. They have helped me tremendously with my vet costs so I can give my Persians the care they deserve. A big FIVE STAR KUDO to them!
Insurer: Healthy Paws
By: Leslie
So Glad I had This!!!
My dog was 6 when I decided to get insurance. He has been healthy so far but heard some stories of issues others had from their dogs at the dog park so figured rather be safe than sorry. I only was paid in 3 months when Paulie torn his ACL on leash going after a squirrel, something he has done since he was 10 weeks old.The total cost from my vet was $4200.00.It took a few weeks to get approved, being the 1st claim and all. Had to get a full year of history to make sure it wasn't pre-exsiting condition ( I totally understood).When the claim was approved it was Zelled to my account within 5 mins!!!! i got reimbursed $3100.00. I was so happy. I have been sharing this story with everyone. No one should have to decide on putting their dog down because of money. This helps you decide faster. Thank you Metlife.
Insurer: MetLife
By: Lisa
Claim processing and follow through
Healthy Paws Pet Insurance has proven to me that they care for my fur baby. They process my claims in a timely manner, provide information on the status of my claims, and follow through with questions and concerns about the healing and well being of my doggie. I will continue to use Healthy Paws Pet Insurance for all of my pet needs.
Insurer: Healthy Paws
By: Mary
WORST INSURANCE COMPANY EVER
please please please don't get pet insurance with fetch, they take 2 months to review claims AND you HAVE to take you pet to the vet at least once year for your insurance to be valid. We were paying $200 a month for our insurance (for two big dogs) had 1 vet visit for our puppy and we didn't get anything back because we were $9 under the deductible. The math doesn't add up and they don't want to pay you. We switched to CAA pet insurance, pay cheaper rates, and have got our claim review and payout back in days. Please don't waste your money on fetch! it's super concerning because what if you had a large vet bill and they didn't pay you? but yet you paid into your insurance for years? so frustating!!!
Insurer: Fetch
By: Bethany
Great Pet Insurance
I am very pleased with Met Life Pet Insurance Claims are easy to submit and are processed quickly. This is my first experience with pet insurance and the experience has been a good one.