Claim Coverage
Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.
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Princess
She had a UTI and the ease of Trupanion covering the bill.
So happy I had Trupanion
1st claim, easy to use with direct billing. They even covered 50% of the cost of her prescription food to help with urinary issues! Highly recommend.
ASPCA Pet Health Insurance Review
We’ve been very fortunate as to not having submitted claims, except for well visits. This year Brodie developed an ear infection, with follow up visits, and I’m very pleased with the speed of the refund, Submit the claim, processed in little time. We’re very pleased
Insurer: ASPCA
By: Matthew
Claim
I was very surprised with how fast Lemonade helped us with our claim regarding our dogs surgical procedure, they were very helpful and it was so easy.
great service
i sure wish my medical insurance was as good as Healthy Paws, paid within one week of claim, probably been quicker if i had auto deposit instead of a check. Outstanding-----GOOD JOB GUYS!!
Insurer: Healthy Paws
By: Carl
Pets Plus Us Insurance
Great communication, easy to submit claims & timely processing of claims! This company provides peace of mind at a reasonable cost. I highly recommend this company!
Insurance Made Easy
I was pretty skeptical about getting my dog insured for accidents and illness, fearing that most things would not be covered and the process for submitting claims would be a hassle. I just submitted my first few claims and am amazed at how quickly i submitted my claims and how quickly I received reimbursements. I highly recommend!
Trupanion provides EXCEPTIONAL payment and service
I have covered Tucker with Trupanion since he was less than six months old. This has been a true partnership with Trupanion always providing exceptional service - great electronic claim processing, fantastic information on the status of my claim, excellent payment, and thorough information on what payment was made and denied. I provide complete information on the claim to expedite processing. Based on my policy, there has always been excellent justification for all their decisions. As an example of their service, Tucker was seen at APEX Animal Hospital yesterday morning, and I submitted the electronic claim late last night. Early this morning, I received an email from Trupanion that my claim had been approved, providing an easily understandable Explanation of Benefits and notification that my payment was deposited. Wow! One cannot get better service! While I always received prompt service from Trupanion, this is a new record. Trupanion doesn't always process claims this quickly, but they are always very prompt. I am exceedingly happy with Trupanion's payment plan options, customer-friendly service, prompt and understandable payment, and overall demeanor. I would highly recommend Trupanion.
Save your money
This company is a total rip off. They paid less than 15% of my vet bill for a sick visit. Save your money. Cheaper to pay your vet bill out of pocket.
Insurer: Trupanion
By: Shep
Better no insurance than to go with PETS PLUS US
Sounds great, but when you really need them, they find some exclusionary clause, and then you're left with the vet bills anyways; plus the frustration and disappointment of your having gotten involved with PPU in the first place!. If you really want or need pet insurance, I strongly suggest you look elsewhere. And if you're a Costco member, done't be fooled into thinking you're getting a good deal through Costco, in fact you can usually find better pricing through other channels. Surprised Costco associates its brand with this provider.
Insurer: Pets Plus Us
By: Kelly