I have 2 very large Alaskan Malumutes. The larger of the 2 has had to have 2 surgeries on his leg & knee. Between the wonderful vet we have and the quick turnaround time of VPI, I have not only a better pup, but most of the cash I had to put out. VPI even reached out to me after his first surgery to see how he was doing! Now that's what I call personal. They don't have to do it, it wasn't expected, but it was very nice. The rep I was in touch with is a wonderful person, Thanks so much Sharon!!! I would and have recommended VPI to many people I know who have furry children and they are equally pleased.