I am totally happy with pets best. i have 5 dogs insured with them. they are great and fast with the claim turaround. i have recommended you to many people and will continue to recommend, i beleive everyone should have pet insurance you never know when something will happen. my 2-3/4 lbs yorkie just lost one eye and almost lost the 2nd eye but they were able to repair it and he is on the mend. i don't know what i would have done if i hadn't had pb insurance. thanks and keep up the good work.