Best Investment I have Ever Made for My Dog

10
Out of 10

I have a Cavalier King Charles who is 6 1/2 years old. I had pet insurance with another company but they did not cover breed related health issues and that is why I changed to PetPlan. Buster has been a very healthy dog until this December with IBS. Petplan has reimbursed me as promised. The customer service representatives that I have talked to on many occations have been great. There was a check that got lost in the mail by the post office when I called Petplan they started to process a replacement check. They even went so far as to call me and let me know that the check was being mailed so I could look for it. That to me says it all. That extra step in customer service means that this company cares about their clients.

Did you find this review helpful?
Injury/illness
IBS
Claim Amount
Over $1000
Breed

Cavalier King Charles Spaniel

Age of Pet
1 - 8

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