We've never had pet insurance before. When we got our puppy last year we thought long and hard about it. Just a year and a half later we view it as the best decision we've ever made. Our poor pup has had bouts of kennel cough and giardia. We've been able to get her the attention she needed with the peace of mind that comes with insurance. Working with the folks at Trupanion has gone very smoothly. They process claims very quickly and are genuinely concerned about the well being of our little Mocha.