Pet Plan was is now under new ownership. When I renewed my policy this past February (2017), I lost a lot of the benefits that drew me to using them in the first place. They no longer offer 100% coverage, which was always a plus for me. It also almost doubled in price from what it cost me previously (granted my dog is also a large breed dog and 8 years old, so I could understand it going up some). I used to recommend them to all of my puppy buyers (I am a breeder), but now I mention them along with the other insurance companies that basically offer the same benefits, since they used to be the only company that had a 100% coverage option and now no one does.
They are still extremely fast with processing claims, which is a huge plus. They are also very convenient and allow you to submit your claim online which makes it even easier.
The next time I get insurance for one of my dogs, there is a strong possibility that I will be switching companies unless their premium goes down or they go back to 100% coverage being an option.
Greater Swiss Mountain Dog