When I adopted a three legged cat I thought pet insurance would be a good idea to make sure his health is well taken care of. My vet suggested Trupanion so I went with them. To date I have made two claims and both the service and ease of reimbursement has been excellent. Trupanion's customer service is also prompt and the tone of their emails make me feel like they really care about my cat's welfare. Their coverage is extensive and my vet submits the claim so I don't even have to do any claims paperwork. Easy peasy. Love Trupanion.