We have had pets insured with Healthy Paws for over 3 years. Their customer service is fantastic, and our claims are always processed very quickly. I often tell other pet owners that getting a policy with Healthy Paws was the best decision we have ever made. Having this kind of coverage and great service relieves a huge amount of stress when your pet is sick or injured - you know you can get them the care they need without worrying about the cost. I can't recommend Healthy Paws highly enough, except perhaps to say, I wish they provided health insurance for humans because I would gladly get my own coverage through them!