Pets Plus Us | Pet Insurance Review

4.1

out of 5

Number of reviews 680

  • 60 Days
  • 1 Year
  • Lifetime
  • Rating
  • 4.7
  • 4.2
  • 4.1
  • Count
  • 20
  • 131
  • 680

Updated: November 22, 2023

Pets Plus Us is a leading Canadian pet insurance provider whose goal is to help pet parents deal with all the joys and challenges of pet ownership. As well as making vet bills more manageable, Pets Plus Us provides their Blue Ribbon Benefits free with any coverage plan*. Receive access to PetHelpFone™, Pet Poison Helpline®, and more! Learn more about Pets Plus Us plan options, read customer reviews, and get a quote so you can make an informed choice about your pet insurance provider. *Blue Ribbon Benefits not available in Quebec.
5

out of 5

VETERINARIAN: Quesnel Veterinary Clinic

POSTED: | BY: Ian Strain

PPU Always Comes Through

We've been using PPU for several years. We have 13 pets (4 dogs and 9 cats), all have pet insurance with PPU. We have had a three major knee surgeries covered so far on our dogs/ Not once did I have an issue getting our claim covered. We have 80% coverage so the last $5500 operation in March 2024 cost us $1000 because they covered the remaining amount.
5

out of 5

POSTED: | BY: Melissa K

Exceeded my expectations

I recently used my pet insurance of 3 years for the first time for a large surgery my dog had. I was paid in 4 days. And 2 of those were a weekend. I don't know what I was expecting but it was easy and seamless. And very fast.
5

out of 5

POSTED: | BY: paula kruk

excellent

refunds were made in a timely fashion. customer service also great
4

out of 5

POSTED: | BY: James Dockerill

Very easy to use

I never had any issues dealing with pet plus us. They were always easy to get ahold of if I had questions. The portal makes it very easy to submit claims
5

out of 5

POSTED: | BY: Kathleen Power

So worth it!

I am a big of pet insurance in general. Unless money is no issue for you, it is great peace of mind to know that you don't need to cheap out when your pet gets hurt or sick - you just do what needs to be done when you are covered with insurance. PetPlusUs in particular is easy to deal with, pays claims very quickly and has lots of options for you to customize your plan to fit your budget and risk tolerance. Highly recommend!!

Monthly Cost

Monthly costs vary based on your pet’s species, age, and location, as well as your chosen plan. Customize coverage to suit your pet’s needs and your budget.

Coverage

You have a co-pay of 10%, 20% or 30%. The pay-out amount is based on your actual vet bill and includes coverage of exam fees and taxes.

Payout Limits

Annual limit of $5,000 in Accident Only coverage, or $7,500 or $15,000 in Accident & Illness coverage annually, depending on your chosen plan.

Deductible

$100 – $700 age-based annual deductible.

Age Limits

Pet must be at least 7 weeks old to enroll. There is no upper age limit.

Waiting Period

Coverage begins after 48 hours for accidents. A policy waiting period of 14 days applies for illnesses.

Exclusions

All pet insurance plans have limitations and exclusions. Medical Conditions that are noted, symptomatic or diagnosed prior to enrollment, or during a waiting period are pre-existing to Coverage and not eligible for reimbursement. All Accident & Illness policies are underwritten upfront so pet owners are aware of any pre-existing conditions that will not be covered prior to making a claim. What’s not covered: Dental care Reproductive health Experimental treatments Wellness or preventative care, unless a Flex Care plan is added For all terms and conditions visit: https://www.petsplusus.com/service-claims/brochures-guides
Pets Plus Us is a leading Canadian pet insurance provider whose goal is to help pet parents deal with all the joys and challenges of pet ownership. As well as making vet bills more manageable, Pets Plus Us provides their Blue Ribbon Benefits free with any coverage plan*. Receive access to PetHelpFone™, Pet Poison Helpline®, and more! *Blue Ribbon Benefits not available in Quebec. Check Pets Plus Us out on Instagram, Facebook, and Twitter. Pets Plus Us Pet Insurance policies are underwritten by Northbridge Insurance and distributed by PTZ Insurance Services Ltd. & Société d’Assurances Collectives (Sodaco) Inc. in Quebec.

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