Pets Plus Us is a leading Canadian pet insurer whose goal is to help pet owners deal with all the joys and challenges of pet ownership. As well as making vet bills more manageable, Pet Plus Us provides its Blue Ribbon Benefits free with any coverage plan.
Learn more about Pets Plus Us plan options, read customer reviews and get a quote so you can make an informed choice about your pet insurance provider.
The service I received was fantastic. Within 5 business days my claim had been reviewed and I received a personal call from Carolyn at Pets Plus Us. The first thing she asked was how Sadie was doing. It was an emotional call. I was upset because my dog was sick and hearing the compassion in her voice made the situation less stressful. We then discussed the submission and coverage and that she was issuing the reimbursement that day. She even gave me reassurance that because Sadie had insurance at the time of the incident if future incidences occurred I would still be covered. The coverage was exactly as purchased. And there were no hidden surprises. Thank you Pets Plus Us!!
out of 10
| BY: Dan
You can trust this pet insurance - peace of mind
What I really liked about this pet insurance was they asked for all the pet's medical history when you purchase a policy. Then they issue a statement of coverage which clearly defines what is a pre existing condition. Some conditions might only be temporary, and you can request a review of that after a certain amount of time. In my case, my puppy had some red lesions around her muzzle from play biting with all her littermates, so skin conditions were a pre existing condition. After 6 months, I called in and they asked for my dog's medical history and had the pre existing condition removed as an exclusion.
So far I've submitted claims for $100 for a runny nose, $200 for a urinary tract infection, and another $200 for some behaviour issues and to get a referral from my vet to a dog behaviour therapist (which would also be covered I believe). All have been paid quickly, no hassle. Cheque received within two weeks.
out of 10
| BY: Camille
Extremely Long Reimbursement Times
Have had no problems, I've liked dealing with the company, they've covered all problems and been a stress reliever when it comes to getting good care for my pet. However I was just told to expect a 15-20 business day turnaround for a claim to be processed, which is ridiculous. Especially when other large competitors offer direct billing so you are never out of pocket. Would likely not insure another animal under this company for this reason.
$19 – $89, depending on your chosen plan.
You have a co-pay of 10%, 20% or 30%.
The pay-out amount is based on your actual vet bill and includes coverage of exam fees and taxes.
Annual limit of $5,000, $7,500 or $15,000 annually depending on your chosen plan.
$100 – $700 age-based annual deductible.
Pet must be at least 7 weeks old to enroll.
Coverage begins after 48 hours for accident claims. A policy waiting period of 14 days applies for illness claims.
Pre-existing conditions are not covered.
All Accident & Illness policies are underwritten upfront so pet owners are aware of any pre-existing conditions that will not be covered prior to making a claim.
Pets Plus Us is a leading Canadian pet insurance provider whose goal is to help pet owners deal with all the joys and challenges of pet ownership.
As well as making vet bills more manageable, Pet Plus Us provides their Blue Ribbon Benefits free with any coverage plan. This provides owners with free 24/7 access to PetHelpFone™ and Pet Poison Helpline®, a subscription to Modern Dog or Modern Cat magazine, and more!