5
out of 5
POSTED: | BY: Kim Pansolin
Reassuring
Excellent service!!!
Quick to respond from beginning to end.
4.1
out of 5
Number of reviews 682
Updated: November 22, 2023
Pets Plus Us is a leading Canadian pet insurance provider whose goal is to help pet parents deal with all the joys and challenges of pet ownership. As well as making vet bills more manageable, Pets Plus Us provides their Blue Ribbon Benefits free with any coverage plan*. Receive access to PetHelpFone™, Pet Poison Helpline®, and more!
Learn more about Pets Plus Us plan options, read customer reviews, and get a quote so you can make an informed choice about your pet insurance provider.
*Blue Ribbon Benefits not available in Quebec.
5
out of 5
POSTED: | BY: Mary
Awesome
Amazing service since day one. Helpful advisors and payment processing a breeze and fast.
5
out of 5
POSTED: | BY: Janet Michaud
Fast and easy! Great customer care!
Our dog had a significant health threat this year. PetsPlusUs have been wonderful from the initial diagnosis to all the follow up care. They process the claims fast and we're reimbursed in no time.
5
out of 5
POSTED: | BY: Ashley
Quick and easy claim process
Molly got into something which turned into a foreign body in her stomach. Three visits to the vet later and she was in surgery. Because we decided to invest in pet insurance last year, there was no stress when deciding how to proceed with treatment. The claim process was very easy, a single page! However, depending on the vet service this may complicate the claim process. Fortunately, my vet clinic was very helpful and faxed the claim for me. They also promptly emailed the requested documentation to PetsPlusUs. For me, thanks to the wonderful staff at the vet clinic, my claim for Molly was quick and easy. It was processed within 7-10 business and I received the reimbursement directly into my account. Thank you, St Lawrence Animal Hospital and PetsPlusUs. Molly is in full recovery!
5
out of 5
POSTED: | BY: Martin Masson
Thank you for all your help
Our four legged companion was diagnosed with diabetes almost 2 years ago and shortly afterwards became blind. Pets plus us, helped offset the major expenses of taking care of her, there has never been any concerns with reimbursement in fact we now have it as direct deposit which works great. Would you have a child without medical insurance then why have a pet without it
Monthly Cost
Monthly costs vary based on your pet’s species, age, and location, as well as your chosen plan. Customize coverage to suit your pet’s needs and your budget.
Coverage
You have a co-pay of 10%, 20% or 30%.
The pay-out amount is based on your actual vet bill and includes coverage of exam fees and taxes.
Payout Limits
Annual limit of $5,000 in Accident Only coverage, or $7,500 or $15,000 in Accident & Illness coverage annually, depending on your chosen plan.
Deductible
$100 – $700 age-based annual deductible.
Age Limits
Pet must be at least 7 weeks old to enroll.
There is no upper age limit.
Waiting Period
Coverage begins after 48 hours for accidents. A policy waiting period of 14 days applies for illnesses.
Exclusions
All pet insurance plans have limitations and exclusions. Medical Conditions that are noted, symptomatic or diagnosed prior to enrollment, or during a waiting period are pre-existing to Coverage and not eligible for reimbursement.
All Accident & Illness policies are underwritten upfront so pet owners are aware of any pre-existing conditions that will not be covered prior to making a claim.
What’s not covered:
Dental care
Reproductive health
Experimental treatments
Wellness or preventative care, unless a Flex Care plan is added
For all terms and conditions visit: https://www.petsplusus.com/service-claims/brochures-guides
Pets Plus Us is a leading Canadian pet insurance provider whose goal is to help pet parents deal with all the joys and challenges of pet ownership.
As well as making vet bills more manageable, Pets Plus Us provides their Blue Ribbon Benefits free with any coverage plan*. Receive access to PetHelpFone™, Pet Poison Helpline®, and more!
*Blue Ribbon Benefits not available in Quebec.
Check Pets Plus Us out on Instagram, Facebook, and Twitter.
Pets Plus Us Pet Insurance policies are underwritten by Northbridge Insurance and distributed by PTZ Insurance Services Ltd. & Société d’Assurances Collectives (Sodaco) Inc. in Quebec.