Pets Plus Us | Pet Insurance Review

4.1

out of 5

Number of reviews 684

  • 60 Days
  • 1 Year
  • Lifetime
  • Rating
  • 4.7
  • 4.2
  • 4.1
  • Count
  • 20
  • 128
  • 684

Updated: November 22, 2023

Pets Plus Us is a leading Canadian pet insurance provider whose goal is to help pet parents deal with all the joys and challenges of pet ownership. As well as making vet bills more manageable, Pets Plus Us provides their Blue Ribbon Benefits free with any coverage plan*. Receive access to PetHelpFone™, Pet Poison Helpline®, and more! Learn more about Pets Plus Us plan options, read customer reviews, and get a quote so you can make an informed choice about your pet insurance provider. *Blue Ribbon Benefits not available in Quebec.
1

out of 5

POSTED: | BY: Rebecca

Worst pet insurance company out there!!

You didn’t receive a payment and threatened to send my mom to collections. Then three months after she cancelled, you threatened to send her to collections again!!! Worst company out there!! Whatever you do don’t choose pets plus us when deciding on a pet insurance company for your pet! You’ll be sorry!
5

out of 5

POSTED: | BY: Sheryl

Awesome experience!

We were very apprehensive purchasing pet insurance but we’ve already had to use it 3 x with our 14-month-old lab and each experience was great! What we were told was covered in the beginning was with no small print brining any surprises.
1

out of 5

POSTED: | BY: Mike Moon

Avoid at all costs

In February I put in a claim. I got a claim number. Since then the company has gone dark and responded to none of my emails (I'd call but I don't trust them, so I want stuff in writing).
1

out of 5

POSTED: | BY: Carol Holtz

BE UPFROUNT, GET IT RIGHT

I am a one month member and finally got time to read the package. I have a cat, you sent me two packages and a dog magazine . Your info says I have to deduct this and that then you will pay your percent, after I have to pay the Vet , if I could afford to pay the Vet up front I wouldn't need insurance, also after paying all my deductibles and reducing the invoice so much, what you guys pay is not worth paying you 40.00 a month for years for nothing. Please cancel my account ID 7308770 Policy Number PPU 11773789 . I will put a stop pay on my bank.
5

out of 5

POSTED: | BY: Shawn Callaghan

best decision

My puppy has had many visits to the vet in her first 8 months. I have always had positive interactions with PPU, the agents are kind and knowledgeable and my questions are always answered quickly.
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Monthly Cost

Monthly costs vary based on your pet’s species, age, and location, as well as your chosen plan. Customize coverage to suit your pet’s needs and your budget.

Coverage

You have a co-pay of 10%, 20% or 30%. The pay-out amount is based on your actual vet bill and includes coverage of exam fees and taxes.

Payout Limits

Annual limit of $5,000 in Accident Only coverage, or $7,500 or $15,000 in Accident & Illness coverage annually, depending on your chosen plan.

Deductible

$100 – $700 age-based annual deductible.

Age Limits

Pet must be at least 7 weeks old to enroll. There is no upper age limit.

Waiting Period

Coverage begins after 48 hours for accidents. A policy waiting period of 14 days applies for illnesses.

Exclusions

All pet insurance plans have limitations and exclusions. Medical Conditions that are noted, symptomatic or diagnosed prior to enrollment, or during a waiting period are pre-existing to Coverage and not eligible for reimbursement. All Accident & Illness policies are underwritten upfront so pet owners are aware of any pre-existing conditions that will not be covered prior to making a claim. What’s not covered: Dental care Reproductive health Experimental treatments Wellness or preventative care, unless a Flex Care plan is added For all terms and conditions visit: https://www.petsplusus.com/service-claims/brochures-guides
Pets Plus Us Pet Insurance detail
Pets Plus Us is a leading Canadian pet insurance provider whose goal is to help pet parents deal with all the joys and challenges of pet ownership. As well as making vet bills more manageable, Pets Plus Us provides their Blue Ribbon Benefits free with any coverage plan*. Receive access to PetHelpFone™, Pet Poison Helpline®, and more! *Blue Ribbon Benefits not available in Quebec. Check Pets Plus Us out on Instagram, Facebook, and Twitter. Pets Plus Us Pet Insurance policies are underwritten by Northbridge Insurance and distributed by PTZ Insurance Services Ltd. & Société d’Assurances Collectives (Sodaco) Inc. in Quebec.
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