Pets Plus Us | Pet Insurance Review

Prompt handling of claim, great service

Thank you for your service, very happy I had an insurance for my dog

Outstanding customer service, no wait times when trying to reach a representative. Received pre approval within 24 hours and I was reimbursed in roughly 2 business days from the time of submitting my claim. Couldn’t ask for a better experience!

We were extremely pleased with the ease and response in obtaining a refund after submitting our claim.

I have three bulldogs that are covered through pet plus us -my oldest plan is coming up on five years in September. We have had a number of unexpected medical things arise over the last almost 5 years with each of our dogs, everything from ear infections, heart condition, skin issues, eating a foreign object, I fall from a window and our most recent and most expensive surgery yet is a TPLO knee surgery under our youngest canine that is just over a year old. First and foremost, I want to say that PET plus us has been there when we truly needed them the most like everyone else we have been struggling. I myself have a heart condition and that interferes with how much work I can do with a disability myself so having good coverage plan that I can count on For my three canines means more than words can say as I could not have any more children after a cardiac arrest I had .. the medical care that my canine have needed. I would not be able to achieve without my insurance plans. Every time I have spoken to any of the staff at PET plus as they have been none other than welcoming fantastic at getting back to me with answers to my questions or clarifying, they are quick at paying back claims and easy submissions through their portal. And one of the best things is that they are very affordable now I will admit that each year premiums do rise with the cost of inflation.. and it is starting to become a little heavy on the bank account with three dogs being covered, but so far they have been very reasonable rates.. I really hope they continue to be reasonable with their rates as many people like myself have more than one pet.. I think the goal between owner and a good insurance is that we are coming together to ensure the medical care that are beloved for babies need when they arise can be taken care of this means less animals being surrendered to shelters and more owners able to care for their fur baby until it is time to say good bye and rest asured pets plus us is there for you when that time comes too Thanks pets plus us 💕 please keep the amazing coverage and affordable rates and amazing communication and friendly staff couldn’t send a bigger recommendation hands down 5 stars! Mabel , Nova and Mia and their momma Chelsie